Amanda Roser

General Manager Corporate Services Guide Dogs Queensland

Main Conference - SSOW ANZ - Day One - Tuesday 13th May 2025

4:10 PM Transformation for Shared Services Leaders Q&A

  • What are the most effective strategies for aligning shared services transformation initiatives with overall business objectives?
  • How can leaders successfully navigate resistance to change and foster a culture of innovation within their teams?
  • What technologies and digital tools are proving most impactful in driving efficiency and scalability in shared services operations?
  • What metrics and KPIs should leaders focus on to measure the success and sustainability of transformation efforts?
  • How can shared services leaders future-proof their operating models to remain agile and responsive to evolving market demands?

Main Conference - SSOW ANZ - Day Two - Wednesday 14th May 2025

11:30 AM Panel discussion: Maximizing Value Through Performance-Based Outsourcing Contracts

  • Argument for and against decentralised and centralised strategies.
  • Defining clear performance metrics and accountability mechanisms.
  • Effectively managing remote workers.
  • Balancing autonomy and oversight in hybrid organisational structures

Check out the incredible speaker line-up to see who will be joining Amanda.

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