EMPOWERING SHARED SERVICES AS A STRATEGIC FORCE
12th– 15th May 2025
| Marvel Stadium, VIC
Chris Purdy
Vice President - Organisational Effectiveness & Strategy, Middle East, Africa, Asia Pacific Accor
Main Conference - SSOW ANZ - Day Two - Wednesday 14th May 2025
10:10 AM Panel Discussion: Elevating Excellence – Process Improvement and Service Delivery Redefined
- How can organisations identify high-impact areas for process improvement to drive efficiency and service quality?
- What innovative approaches can leaders use to enhance service delivery and meet rising customer expectations?
- How do you measure the success of process improvements and ensure their sustainability over time?
Check out the incredible speaker line-up to see who will be joining Chris.
Download The Latest Agenda
