IDG A:

How BlackLine’s Finance-First Approach Enables AI-Powered Operations 

As AI takes centre stage in business, finance and accounting teams face growing pressure to integrate it into their operations. But first, ask: Can you trust your financial data? AI insights are only as good as the data behind them. 

This roundtable explores why digital finance transformation is essential before adopting AI. We'll cover best practices for managing complex data across entities, currencies, and regulations—while modernizing processes to build accurate, efficient, AI-ready financial operations. 

Mike Goldsworthy, Strategy Manager - Intercompany APJ, BlackLine 

IDG B:

Mindset Shift - Unlocking Growth: From Process as a Roadblock to Process as Your Secret Advantage

Many teams resist process management, seeing it as bureaucratic rather than enabling. This session will explore how to reposition process thinking as a driver of efficiency, scalability, and innovation. 

Jason Gonce, VP APAC, GBTEC

Graeme Henley, Business Process Improvement Manager, Datacom NZ 

IDG C:

Streamline and Automate Credit Management to Create More Time for Your Team

FSS teams face increasing demands, and automating accounts receivable can help. Learn how to transform business processes into automated workflows, streamlining onboarding, invoicing, and payment allocation. Discover the benefits of centralising account data, task management, and real-time reporting, helping your business to free up valuable time. 

Hosted by Dion Appel, CEO & Managing Director, Opypro  

IDG D:

Workforce Excellence

Delve into strategies for building a resilient, skilled, and engaged workforce in shared services. Discussions will cover workforce transformation, upskilling, talent retention, and the role of culture in driving performance and innovation.

Dr Kym Davis, Shared Services Researcher and Consultant 

Reza Akbari, Associate Professor of Management, CQUniversity 

• Understanding the Gen-Z Workforce: What motivates them, their expectations, and how to integrate their values into shared services environments.
• Operational Leanness: Strategies for optimizing resources while maintaining productivity and quality.
• Navigating Shrinking Discretionary Effort: Tactics for fostering engagement and maximizing employee contribution.
• Career Path Evolution: How to design career development opportunities that resonate with a modern workforce.
• Building High-Impact Teams: Tools and techniques to develop lean teams that are agile, effective, and aligned with business goals