Graeme Henley

Business Process Improvement Manager Datacom

Main Conference - SSOW ANZ - Day One - Tuesday 13th May 2025

11:30 AM INTERACTIVE DISCUSSION GROUPS - POWERING YOUR SSCS TRANSFORMATION, ACCELERATION AND DELIVERY

IDG A:

How BlackLine’s Finance-First Approach Enables AI-Powered Operations 

As AI takes centre stage in business, finance and accounting teams face growing pressure to integrate it into their operations. But first, ask: Can you trust your financial data? AI insights are only as good as the data behind them. 

This roundtable explores why digital finance transformation is essential before adopting AI. We'll cover best practices for managing complex data across entities, currencies, and regulations—while modernizing processes to build accurate, efficient, AI-ready financial operations. 


Mike Goldsworthy, Strategy Manager - Intercompany APJ, BlackLine 


IDG B:

Mindset Shift - Unlocking Growth: From Process as a Roadblock to Process as Your Secret Advantage

Many teams resist process management, seeing it as bureaucratic rather than enabling. This session will explore how to reposition process thinking as a driver of efficiency, scalability, and innovation. 


Jason Gonce, VP APAC, GBTEC

Graeme Henley, Business Process Improvement Manager, Datacom NZ 


IDG C:

Streamline and Automate Credit Management to Create More Time for Your Team

FSS teams face increasing demands, and automating accounts receivable can help. Learn how to transform business processes into automated workflows, streamlining onboarding, invoicing, and payment allocation. Discover the benefits of centralising account data, task management, and real-time reporting, helping your business to free up valuable time. 


Hosted by Dion Appel, CEO & Managing Director, Opypro  



IDG D:

Workforce Excellence

Delve into strategies for building a resilient, skilled, and engaged workforce in shared services. Discussions will cover workforce transformation, upskilling, talent retention, and the role of culture in driving performance and innovation.


Dr Kym Davis, Shared Services Researcher and Consultant 

Reza Akbari, Associate Professor of Management, CQUniversity 

Check out the incredible speaker line-up to see who will be joining Graeme.

Download The Latest Agenda