Jo Duncan

Head of Shared Services Airservices Australia

Main Conference - SSOW ANZ - Day One - Tuesday 13th May 2025

2:00 PM Doing More with Less: Transforming Shared Services for Maximum Impact with Limited Budgets

  • Demonstrate Value: Showcase the tangible benefits of a streamlined shared services model by aligning outcomes with organisational goals.
  • Innovate the Operating Model: Explore creative approaches to restructure the shared services model, driving real change even with a limited budget.
  • Maximise Efficiency: Leverage existing resources and processes to improve operational performance with minimal additional investment.
  • Repurpose Resources: Shift workforce roles and responsibilities to adapt to evolving needs, ensuring every resource contributes to strategic priorities.
  • Empower Personal Development: Foster staff growth and upskilling to build a resilient, adaptable shared services workforce capable of meeting future demands.

Check out the incredible speaker line-up to see who will be joining Jo.

Download The Latest Agenda