Melissa Hankinson

Director Experience & Improvement University of Canberra

Main Conference Day One - Wednesday 15th May 2024

2:50 PM Panel | Becoming the Enterprise Transformation Engine: Harness New Value Creation through Customer Centricity, Digital Engagement & GBS Maturity

·        Developing digital-led multi-functional global business services  

·        Maturing towards GBS 2.0 by focusing on customer centricity, employee experience and digital experience 

·        Taking a strategic role in leading functional transformation in finance, HR and other key areas 

·        Building the GBS value cases in all key functions and expansion 

Check out the incredible speaker line-up to see who will be joining Melissa.

Download The Latest Agenda

In Partnership With :

Shared Services

QUESTIONS?

Email: enquire@iqpc.com.au

Iqpc Icon

©2024 IQPC. All rights reserved.