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SSON's Shared Services & Outsourcing Impact Awards is a globally recognised, annual industry awards ceremony, which honours and celebrates SSC and service delivery teams who have exceeded industry standards in their SS&O initiative.

The mission of the SSOW Impact Awards is to elevate the shared services and outsourcing profession, by recognizing top practices, innovative thinking, creativity, and excellence across various functions. The 2024 Awards program celebrates exceptional stories of resilience, endurance, perseverance, and operational continuity within the industry.

2024 Awards Winners


SSOW Automation and AI Impact Award
Lion
SSOW Change Management Impact Award
Transport for NSW
SSOW Customer Centricity Impact Award
Allianz
SSOW Process Improvement Impact Award
Kraft Heinz
SSOW Leader of the Year
Kerri-Anne Loring from Downer Group