Top 10 Reasons to Attend SSOW Australasia 2025

28th Annual Shared Services & Outsourcing Week Australasia – Top 10 Reasons to Attend in 2025!

Are you ready to revolutionise your shared services strategy? Here are our top 10 reasons to join us in Melbourne:

  • Cutting-Edge Insights: Learn from global visionaries like Praveen Sasidharan (Allianz Services) and Sharmini Krishnan (Philip Morris International) on the latest trends in digital transformation.
  • Operational Excellence: Discover strategies for operational optimisation from industry experts such as Dean Robinson (Asahi Beverages) and Neil Padley (Woolworths Group).
  • Customer Experience: Gain actionable insights on designing responsive service models with leaders like Janelle Annis-Brown (Life Without Barriers) and Rachel Anderson (Sydney Water).
  • Technology & Automation: Uncover how AI and automation can reshape shared services with sessions led by Tim Johnson (Suncorp Group) and Abhi Kadian (Westpac).
  • Cyber Resilience: Learn best practices for managing cybersecurity in shared services from speakers like Lisa Seary (Boral) and Peter Tow (Western Sydney University).
  • People & Culture: Explore HR transformation and talent optimisation strategies with insights from Melissa Guy (Woolworths) and Michelle Carter (Swinburne University of Technology).
  • Global Perspectives: Hear from international experts such as Ravi Ramachandran (Telstra) and Pratik Mukherjee (Team Global Express) on converting transactional functions into strategic value drivers.
  • Change Management: Understand how to navigate organisational transformation and drive continuous improvement from leaders like Arturo Reitz (Asahi Beverages) and Charles Gardiner (Worley).
  • Innovation & Best Practices: Participate in interactive sessions and panel discussions featuring dynamic voices like Yaseen Mubarak (AstraZeneca) and Siva Halasya Subramania (Telstra).
  • Networking Opportunities: Connect with over 150 industry peers and thought leaders from the public and private sectors to expand your professional network.

DOWNLOAD 2025 EVENT GUIDE

Speakers


Praveen Sasidharan
Praveen Sasidharan
Chief Insurance Services Officer
Allianz Services
Sharmini Krishnan
Sharmini Krishnan
Head of PMI Business Solutions (Philippines)
Philip Morris International
Dean Robinson
Dean Robinson
Group General Manager, Business Services
Asahi Beverages
Shakira Snowdon
Shakira Snowdon
Country Head, Philippines
Pepper Group Limited
Adrian Hudson
Adrian Hudson
General Manager
Queensland Shared Services - Department of Customer Services, Open Data and Small and Family Business
Neil Padley
Neil Padley
Global Head of Shared Services
Sims Metal
Jo Duncan
Jo Duncan
Head of Shared Services
Airservices Australia
Vern Griffith
Vern Griffith
General Manager Shared Services
Anglicare
Rachel Anderson
Rachel Anderson
Head of Business Connect (Shared Services)
Sydney Water
Peter Tow
Peter Tow
Chief Digital Resilience Officer
Western Sydney University
Pratik Mukherjee
Pratik Mukherjee
Head of Performance & Programs, Integrated Business Services
Team Global Express
Tim Johnson
Tim Johnson
Head of Automation
Suncorp Group
Ravi Ramchandran
Ravi Ramchandran
Principal - Global Process Centre of Excellence
Telstra
Charles Gardiner
Charles Gardiner
Senior Director, People Digital
Worley
Kirsty Bunfield
Kirsty Bunfield
General Manager, Financial and Shared Services
Department of Industry, Science and Resources
Lisa Seary
Lisa Seary
Head of Shared Services
Boral
Melissa Guy
Melissa Guy
Finance Strategy & Improvement Lead - Group Finance
Woolworths
Melissa Hankinson
Melissa Hankinson
Chief Information Officer
University of Canberra
Chris Purdy
Chris Purdy
Vice President - Organisational Effectiveness & Strategy, Middle East, Africa, Asia Pacific
Accor
Kate Wadwell
Kate Wadwell
Manager Finance Operations & Director BPO
BlueScope
Janelle Annis-Brown
Janelle Annis-Brown
Program Director Corporate Operations
Life Without Barriers
Dr Kym Davis
Dr Kym Davis
Researcher
Shared Services Researcher & Consultant
Abhi Kadian
Abhi Kadian
Chief Process & Intelligent Automation Officer
Westpac
Siva Halasya Subramania
Siva Halasya Subramania
Head of AI and Automation
Telstra
Arturo Reitz
Arturo Reitz
Group Head of Corporate Services
Asahi Beverages
Yaseen Mubarak
Yaseen Mubarak
Hyperautomation & Scaled Innovation
AstraZeneca
Marcus Bayer
Marcus Bayer
Commercia Assurance Manager
BP
Dr. Joseph Soalheira
Dr. Joseph Soalheira
Shared Services and Risk Management Specialist
QUT University
Erena McAllum
Erena McAllum
Shared Services
New Zealand Defence Force
Amanda Roser
Amanda Roser
General Manager Corporate Services
Guide Dogs Queensland
James Mcloughlin
James Mcloughlin
Manager, Shared Services ANZ
Ixom
Greame Henley
Greame Henley
Business Process Improvement Manager
Datacom
Michelle Carter
Michelle Carter
Director Shared Services - People & Culture
Swinburne University of Technology
Thomas Kohlenbach
Thomas Kohlenbach
Principal Consultant
GBTEC
Dion Appel
Dion Appel
CEO & Managing Director
Opypro