Join Us Digitally!

SSOW is bringing the great cutting edge content you've come to expect to a computer screen near you! Value proven everyday starts when you log in to your first session and continues long after the last virtual happy hour has ended!


Why Is Shared Services & Outsourcing Week Digital 
A Can't-Miss Program?


As the original shock of the pandemic has worn off, industry is settling into a new normal of constant economic uncertainty as the pandemic continues to rage in the US. While the business services industry has shown great agility, often being relied upon to keep business afloat, many shared services centers still struggle with how to move forward.

Join this event to learn from the most senior Shared Services executives on how to tackle key issues in this often volatile environment. Join us virtually and continue the conversation until it’s possible to be back together again in person!

Meet Our Speaking Faculty

Robert Weltevreden

Robert Weltevreden

Head, Customer and Technology Solutions

Novartis

Peter Nag

Peter Nag

COO & Global Head of Shared Services & Transformation - Banking, Insurance, Pharma

Merck

Angela Mangiapane,

Angela Mangiapane,

President, Mars Global Services,

Mars Inc

Stig Lanesskog

Stig Lanesskog

Chief Executive Officer

Claremont University Consortium

Adam May

Adam May

Process Improvement Lead, Strategy & Integration

Google, Inc.

Margot Guy

Margot Guy

VIce President Shared Services Center

Omni Hotels

Alexis Callender

Alexis Callender

Sr. Director, HR Operations

Ascension

Ricardo Wolf

Ricardo Wolf

MBS Lead

PepsiCo Global Business Services

Richard Rowan

Richard Rowan

VP, GSSO Strategy & Operations

ZF Group

Brian Burbach

Brian Burbach

Finance Director

Boston Scientific

Reuben Shaffer

Reuben Shaffer

Director- Global Controlling Processes

TE Connectivity

David Nero

David Nero

AVP

Umass

Heidi Rauscher Tilghman

Heidi Rauscher Tilghman

Director, Shared Services and Change Management Communications

University of Washington

Gavin Ifield

Gavin Ifield

VP, Global Business Services

AECOM

Renee Fan

Renee Fan

Director Accounting Systems And Controls

Freeport Lng Development LP

Lisa Sharpe

Lisa Sharpe

Chief Business Planning Officer

West Virginia University

Ricardo Wolf

Ricardo Wolf

MBS Lead

PepsiCo Global Business Services

Richard Rowlands

Richard Rowlands

Director of Financial Services, SAS-SSC

Rochester Institute of Technology

Jonathan Marchetta

Jonathan Marchetta

Director of Finance & Administrative Shared Services

University Of Oregon

Ronn Kolbash

Ronn Kolbash

AVP-Shared Services

University of Chicago

Julie Becker

Julie Becker

Accounting Operations Snr. Manager

PepsiCo

Jim Rahill

Jim Rahill

Regional Vice President of Sales

Tradeshift

Robert Bradford

Robert Bradford

VP, GBS

Zimmer Biomet

Brandon Gaines

Brandon Gaines

Senior Associate Director, Financial Support Services

Princeton Univeristy

Tony Saldanha

Tony Saldanha

President

Inixia

Marc Thewes

Marc Thewes

Partner

Ernst & Young

How Will I Network Virtually?
We know that nothing beats a face to face interaction (it's why are in the conference biz), but since we can't make that happen for you we have set up multiple networking opportunities at our digital event so that you can continue to grow your connections.

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Event Groups

Start the conversation way before the event kicks off by joining our event groups on LinkedIn and MeetUp! Ask our speakers your most pressing questions, check in with peers to see how they are navigating through this time, or just stop by to say hello!

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Happy Hours

Winding down is important after a long day of work - even if it is from home. Take part in our virtual happy hours that allow you to get valuable 1 on 1 time with your fellow attendees and sponsors!

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Demo Drives

Visit our sponsors virtual booths and pick up all the information you need to make an informed decision about the next technology you will be implementing and also speak with a representative to hear all they have to offer!

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Live Q&A

Have a question you want answered right away? Use our live chat feature to ask your peers what they think, get expert advice from our speakers, or find out a solution you didn't know existed!

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Mobile App

Stay connected even when we aren't "in session." Our mobile app allows you to chat with our attendees all through the event days so that you can stay in touch and contact your new network whenever is most convenient for you!

Shared Services for Higher Education Focus Day

This focus day is meant to be a haven for you, our Higher Education Shared Services attendees to gather and hear content that is made just for you, including roundtables where you will be able to chat and network with your peers, “in person.” 

Key Event Topics Include...

Return to Work: Manage Safety While Maintaining Culture in Uncertain Times

Changing KPIs: So much has changed, how do you even benchmark?

Location, Location, Location,” but how has that strategy changed post pandemic

Addressing Mental Health Issues: Post Pandemic

Agility: Learn from others on how they became agile and what they achieved by being able to quickly react to company needs

The Changing Face of Outsourcing: How has COVID-19 Reshaped the BPO Industry?

What Next In Automation: Where should you make investments?

Superstar Entertainment

Celebrity appearance, musicians, magic & so much more. Stay Tuned!

More Networking

We are reinventing virtual networking with working parent meet ups and recipe exchanges!

Prize Drawings

You have so many chances to win – including up to $1,000 in cash!

Interested In Becoming A Digital Partner?

SSON's digital events are tailored to the interests of our members. As the leading shared services & outsourcing platform, we can help you meet your specific business goals and objectives through a variety of fully customizable products and packages.

If you’re interested in discussing sponsorship opportunities further, contact us at sponsor@iqpc.com

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New Digital Opportunities

Generate leads and build new relationships with practitioners through new opportunities, including: online events, webinars, virtual meeting rooms, Power 10s and other digital options.

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Talk To The Team

One thing that's for sure - the world is always changing and we are changing with it! Do you have an idea that you don't see listed? Reach out to us to design the perfect digital package for your needs.