VALUE PROVEN, EVERY DAY.March 08 - 11, 2021
Broadcasting in ET
To access the event platform, please use the following registration link: https://next.brella.io/join/SSOW - The join code is: SSOW
Broadcasting in ET
Higher Education Shared Services Focus Day - March 11, 2021
11:00 am - 11:10 am
EST
SSON/CHAIRWOMAN'S OPENING REMARKS
Heather King -
Divisional Director,
SSON North America
A common story in Shared Services in Higher Education is building an organization consisting of the different schools or business units of that institution. A less common story is building an SSO across completely separate institutions. But the same principles can apply, especially across small-to-medium sized institutions who have a more constant struggle to stay profitable. In this keynote, Stig Lanesskog, CEO of the Claremont Colleges Services (TCCS) will discuss:
· The scope and service the consortium provides
· How transactional functions can be shared across colleges and universities
· What the next steps are in increasing success with this model
11:10 am - 11:15 am
EST
5 Minute Session Break
11:15 am - 11:45 am
EST
You Don’t Have to Be Alone: Create a Shared Services Consortium and Weather Crises Together
Stig Lanesskog -
Chief Executive Officer,
Claremont University Consortium
A common story in Shared Services in Higher Education is building an organization consisting of the different schools or business units of that institution. A less common story is building an SSO across completely separate institutions. But the same principles can apply, especially across small-to-medium sized institutions who have a more constant struggle to stay profitable. In this keynote, Stig Lanesskog, CEO of the Claremont Colleges Services (TCCS) will discuss:
· The scope and service the consortium provides
· How transactional functions can be shared across colleges and universities
· What the next steps are in increasing success with this model
11:45 am - 11:50 am
EST
5 Minute Session Break
11:50 am - 12:20 pm
EST
It's Not a Crisis - It's an Opportunity for Leadership
Pam Gabel -
Executive Director, Shared Services Center,
University of Michigan
There is a significant difference between crisis leadership and day-to-day leadership. But shared services leaders too quickly forget their crisis leadership skills that allowed them to successfully respond under extraordinary circumstances, set direction, drive continuity, manage and motivate a team when the organization needed the most, like in March 2020. In this session, our speaker will discuss how to leverage and apply your crisis leadership skills in your day-to-day leadership role.
12:20 pm - 12:25 pm
EST
5 Minute Session Break
12:25 pm - 12:55 pm
EST
Be a Bridge Rather than an Island: Ensuring Your SSO Keeps the Peace with the Lines of Business
Heidi Rauscher Tilghman -
Director, Shared Services and Change Management Communications,
University of Washington
Richard Rowlands - Director of Financial Services, SAS-SSC, Rochester Institute of Technology
Ronn Kolbash - AVP-Shared Services, University of Chicago
Higher Education’s faculty-driven decision-making hierarchies present challenges to shared services organizations as they work to establish and sustain their governance infrastructures. It’s even more crucial for SSOs in this industry to be sensitive to stakeholder concerns and work to build trust, while proving their worth. In this panel, leaders will discuss:
· How can SSOs give back to the business as they take things away?
· What are strategies to help maintain culture not just in the SSO, but in the entire business?
Heidi Rauscher Tilghman
Director, Shared Services and Change Management CommunicationsUniversity of Washington
12:55 pm - 1:00 pm
EST
5 Minute Session Break
1:00 pm - 1:40 pm
EST
Virtual Interactive Discussion Groups - Choose One!
Lisa Sharpe -
Chief Business Planning Officer,
West Virginia University
Jonathan Marchetta - Director of Finance & Administrative Shared Services, University Of Oregon
Topic 1: The Use Case Discussion: What are the Shared Services Use Cases in Your SSO and How Successful have they been?
1. Where have you utilized shared services beyond the most common uses?
2. How are you determining these use cases?
Topic 2: Financing Shared Services in Higher Education
1. How do you develop a sustainable financial plan for your SSO?
2. How do you anticipate expenses?
3. What are sources of revenue?
4. What are the pros and cons of a charge-back model?
Jonathan Marchetta
Director of Finance & Administrative Shared ServicesUniversity Of Oregon
