Automation & GenAI: How AXA drives business value

Automation & GenAI: How AXA drives business value


"Nothing to Fear: Leveraging Automation and GenAI to drive business value" by Michele Rochefort, AXA Global Business Services.

Explore how AXA Global Business Services harnesses automation and Generative AI to redefine business value. Download the insightful presentation by Michele Rochefort from the last SSOW.


What you will learn about:

  • Next Level GBS – Full alignment with the value chain not measuring KPI’s as usual. Is that THE Golden Way!
  • Transformation Strategy: Defining growth when you reduce instead? Size vs. Impact!
  • Inhouse Cannibalism: Rare Resources, Changing Profiles and Significant Reduction of Roles
  • Methodology, Processes and Line-Up
  • Individual Cycles of Automation: How do we define value of GBS and how do you implement
  • Usage of Chat GPT


Key Insights:

  • Transformative Approaches: Discover how GCCs are becoming hubs of innovation and continuous improvement.
  • New Skill Demands: Learn about the emerging roles and skills in the AI-driven business landscape.
  • Enhanced Productivity: See the impact of Generative AI on productivity and customer experience.


Download the presentation for free.