Recent Publications

SSOW DACH Live Polling Results from 20th November 2024

SSOW DACH Live Polling Results from 20th November 2024


On November 20, 2024, during the SSOW DACH 2024, Shared Services and GBS leaders participated in a LIVE SURVEY to map the most current trends, challenges, and opportunities shaping the industry. The results deliver unparalleled insights into the strategies and technologies transforming the market.

Our latest report dives deep into these findings, offering actionable insights to guide your strategy and stay ahead of the curve.


This report highlights:

  • Future Global Footprint Strategies: Centralization, expansion, and adaptation trends in global operations.
  • AI Capabilities in Shared Services: Confidence levels and challenges in adopting AI skills for impactful transformations.
  • Top Trends Driving GBS Value Add: From Generative AI integration to predictive data analytics and beyond.
  • Agility Drivers: Key factors such as virtual workforces, digital workflows, and optimized tech usage for staying resilient.
  • GenAI Applications in GBS: The most prioritized use cases, from analytics generation to enhanced customer experience.
  • Critical Factors for Digital-First Success: Aligning technology, talent, and strategies for performance optimization.

Stay ahead of the curve. Download Report now >>>

Presentation: Discover Kuehne+Nagel’s Global Services Strategy for 2024 and Beyond

Presentation: Discover Kuehne+Nagel’s Global Services Strategy for 2024 and Beyond


At the SSOW DACH 2024 event, Kuehne+Nagel shared a comprehensive presentation detailing their innovative approaches to global services, strategic alignment, and operational excellence. Gain exclusive insights into how they leverage their worldwide network to deliver exceptional value while addressing challenges in logistics and shared services.


This presentation covers:

  • Global Reach with Local Expertise: How Kuehne+Nagel operates across 94 countries with over 81,000 supply chain professionals.
  • Key Performance Highlights: Learn about their 2023 achievements, including container shipping, air logistics, and sustainability goals.
  • Strategic Initiatives: Insights into their Target Operating Model (TOM), talent exchange programs, and customer-centric transformations.
  • Lessons from the Field: Best practices for aligning business partners, governance frameworks, and fostering a culture of belonging.
  • Future Goals: Plans to reduce CO2 emissions by 33% by 2030, upgrade support functions, and deliver consistent customer experiences globally.


Get exclusive access now.

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Explore Siemens Energy’s Path to a Sustainable Future

Explore Siemens Energy’s Path to a Sustainable Future


At Siemens Energy, sustainability isn’t just a priority—it’s at the core of our mission. From aligning with global ESG and SDG goals to implementing transparent sustainability governance, this presentation provides an in-depth look at how we are driving responsible operations and decarbonization across our global network. This exclusive presentation, shared at a recent customer event, highlights our achievements, strategies, and commitments to creating a more sustainable energy future.


This presentation covers:

  • Sustainability Governance in Action: Insights into our structured approach, led by the Chief Sustainability Officer and supported by the Sustainability and Finance Committee.
  • Key ESG Reporting Practices: How Siemens Energy leverages global standards like the UN SDGs and TCFD for transparency and accountability.
  • Decarbonization Roadmap: Our ambitious goals to cut greenhouse gas emissions by 46% by 2025 and achieve 100% green electricity.
  • Focus Areas: Health and safety, responsible operations, and reducing environmental impact with validated Science-Based Targets.
  • Supply Chain Responsibility: Efforts to embed human rights diligence and ESG criteria into supplier agreements and operations.
  • Global Recognition: A summary of our top ESG ratings and their impact on our business.


Get exclusive access now.

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Accenture's Guide to Reinventing Enterprise Operations with Generative AI & Intelligent Operations 2024

Accenture's Guide to Reinventing Enterprise Operations with Generative AI & Intelligent Operations 2024


Welcome to a groundbreaking resource on enterprise transformation. This exclusive guide, "Reinventing Enterprise Operations," is your roadmap to mastering Intelligent Operations through the power of Generative AI, helping organizations to stay agile, competitive, and resilient in a rapidly evolving business landscape. This guide is tailored for business leaders, strategists, and tech innovators who are ready to accelerate their digital core transformation. Whether you're seeking to drive profitability, optimize operations, or simply stay ahead of the curve, this resource offers the tools and insights needed to thrive in the era of Gen AI.


Download your complimentary guide today and discover:

  • Exclusive insights on the impact of Generative AI from global leaders.
  • Best practices for building Intelligent Operations that drive growth.
  • Strategic approaches to data modernization, workforce transformation, and business-tech integration.
  • Real-world success stories from leading organizations demonstrating exceptional results.


Get Your Free Guide to Reinventing Enterprise Operations Today! >>>