Download the free agenda here to view all conference content.

What the event 2024 will be about: GBS 2025. PEOPLE, PROCESSES, DATA AND TECHNOLOGIES IN HARMONY - INTELLIGENTLY MANAGING THE AI REVOLUTION, SHAPING DIGITAL ECOSYSTEMS AND PRIORITIZING SUSTAINABILITY

Increase your productivity through generative AI, language independence, data quality and customer centricity!

By downloading our conference brochure 2024 you will receive:

• An overview of all three event days, including presentation schedule
• An overview of our confirmed speakers for 2024
• Presentation of our advisory board
• Thematic highlights 2024 at a glance
• Overview of our SSOW Excellence Awards and how you can apply
• Our partners 2024
• Price packages and early bird discounts
• Registration form

Download the brochure for free. 

On November 20, 2024, during the SSOW DACH 2024, Shared Services and GBS leaders participated in a LIVE SURVEY to map the most current trends, challenges, and opportunities shaping the industry. The results deliver unparalleled insights into the strategies and technologies transforming the market.

Our latest report dives deep into these findings, offering actionable insights to guide your strategy and stay ahead of the curve.

This report highlights:

• Future Global Footprint Strategies: Centralization, expansion, and adaptation trends in global operations.
• AI Capabilities in Shared Services: Confidence levels and challenges in adopting AI skills for impactful transformations.
• Top Trends Driving GBS Value Add: From Generative AI integration to predictive data analytics and beyond.
• Agility Drivers: Key factors such as virtual workforces, digital workflows, and optimized tech usage for staying resilient.
• GenAI Applications in GBS: The most prioritized use cases, from analytics generation to enhanced customer experience.
• Critical Factors for Digital-First Success: Aligning technology, talent, and strategies for performance optimization.

Stay ahead of the curve. Download Report now >>>

At the SSOW DACH 2024 event, Kuehne+Nagel shared a comprehensive presentation detailing their innovative approaches to global services, strategic alignment, and operational excellence. Gain exclusive insights into how they leverage their worldwide network to deliver exceptional value while addressing challenges in logistics and shared services.

This presentation covers:

• Global Reach with Local Expertise: How Kuehne+Nagel operates across 94 countries with over 81,000 supply chain professionals.
• Key Performance Highlights: Learn about their 2023 achievements, including container shipping, air logistics, and sustainability goals.
• Strategic Initiatives: Insights into their Target Operating Model (TOM), talent exchange programs, and customer-centric transformations.
• Lessons from the Field: Best practices for aligning business partners, governance frameworks, and fostering a culture of belonging.
• Future Goals: Plans to reduce CO2 emissions by 33% by 2030, upgrade support functions, and deliver consistent customer experiences globally.

Get exclusive access now.

Download Presentation For Free >>>

At Siemens Energy, sustainability isn’t just a priority—it’s at the core of our mission. From aligning with global ESG and SDG goals to implementing transparent sustainability governance, this presentation provides an in-depth look at how we are driving responsible operations and decarbonization across our global network. This exclusive presentation, shared at a recent customer event, highlights our achievements, strategies, and commitments to creating a more sustainable energy future.

This presentation covers:

• Sustainability Governance in Action: Insights into our structured approach, led by the Chief Sustainability Officer and supported by the Sustainability and Finance Committee.
• Key ESG Reporting Practices: How Siemens Energy leverages global standards like the UN SDGs and TCFD for transparency and accountability.
• Decarbonization Roadmap: Our ambitious goals to cut greenhouse gas emissions by 46% by 2025 and achieve 100% green electricity.
• Focus Areas: Health and safety, responsible operations, and reducing environmental impact with validated Science-Based Targets.
• Supply Chain Responsibility: Efforts to embed human rights diligence and ESG criteria into supplier agreements and operations.
• Global Recognition: A summary of our top ESG ratings and their impact on our business.

Get exclusive access now.

Download Presentation For Free >>>

Welcome to a groundbreaking resource on enterprise transformation. This exclusive guide, "Reinventing Enterprise Operations," is your roadmap to mastering Intelligent Operations through the power of Generative AI, helping organizations to stay agile, competitive, and resilient in a rapidly evolving business landscape. This guide is tailored for business leaders, strategists, and tech innovators who are ready to accelerate their digital core transformation. Whether you're seeking to drive profitability, optimize operations, or simply stay ahead of the curve, this resource offers the tools and insights needed to thrive in the era of Gen AI.

Download your complimentary guide today and discover:

• Exclusive insights on the impact of Generative AI from global leaders.
• Best practices for building Intelligent Operations that drive growth.
• Strategic approaches to data modernization, workforce transformation, and business-tech integration.
• Real-world success stories from leading organizations demonstrating exceptional results.

Get Your Free Guide to Reinventing Enterprise Operations Today! >>>

According to industry research, over 70% of finance professionals are currently navigating challenges related to ESG integration, optimizing Record-to-Report processes, and implementing S/4HANA. Recognizing the growing need for practical insights in these areas, we've created this Finance Interview eBook to provide you with essential knowledge and strategies. Whether you're just beginning your journey or looking to refine your approach, this eBook is designed to equip you with the tools needed to excel.

Download your complimentary copy of the eBook now and explore:

• Exclusive insights on ESG from industry leaders.
• Proven strategies for optimizing Record to Report processes.
• Expert advice on successful S/4HANA implementation.
• Contributions from top companies, including Siemens Energy, Volkswagen Financial Services, Amway and OMV.

Get Your Free Finance Interview eBook Today!

Explore the insights of Torsten Kordon, Vice President Global People Services EMEA at Continental AG, as he delves into the complexities and innovations of integrating AI for cost optimization and efficiency in HR services.

What You Will Learn:

• AI Integration Methodology: Gain insight into Continental's approach that prioritizes problem-solving over technology-first strategies in AI integration within HR.
• Efficiency and Cost Reduction: Discover the specific HR areas where AI has driven significant improvements in efficiency and cost savings.
• Overcoming AI Training Challenges: Learn about the hurdles encountered during the AI model training phase and the innovative solutions implemented to overcome them.
• Ensuring Compliance and Security: Understand how Continental maintains GDPR compliance and robust data security within their AI-driven HR processes.
• Future Trends in HR Automation: Explore how automation is influencing service hub strategies and the shift towards flexible, location-independent work arrangements.

Expand your knowledge of AI applications in HR services with this in-depth interview featuring Torsten Kordon. Watch the video or download the written interview for free to uncover valuable insights into the future of HR automation and cost optimization.

Explore the Future of Record-to-Report with Barbara Cech, Vice President Record2Report at OMV

In this in-depth interview, Barbara Cech, Vice President Record2Report at OMV, discusses the transformative strategies and technologies that are shaping the future of the Record-to-Report (R2R) process at OMV. With a focus on standardization, automation, and the integration of AI, Barbara provides valuable insights into how OMV is achieving efficiency and accuracy in financial reporting.

What You Will Learn:

Key Components of an Effective R2R Process: Understand the critical role of standardization, automation, and smart distribution of tasks in optimizing R2R operations.

Balancing Efficiency and Accuracy: Discover the challenges and strategies in balancing these competing goals within the R2R process.

Impact of S4Hana Implementation: Learn how the introduction of S4Hana has advanced the maturity and efficiency of OMV's R2R processes.

Role of AI and GenAI in R2R: Explore the integration of AI technologies in financial processes and the future potential of GenAI in transforming R2R operations.

Future Trends in R2R: Gain insights into the expected developments in R2R processes, including automation, data analytics, and the evolving role of the Global Process Owner.

Enhance your understanding of how to streamline and optimize R2R processes with expert insights from Barbara Cech. Download the interview for free and stay ahead in the evolving landscape of financial reporting.

Optimize Your R2R Processes with Industry Leaders from Amway and OMV

In the ever-evolving world of finance, mastering the Record-to-Report (R2R) process is crucial for ensuring accuracy, efficiency, and compliance in financial reporting. To help you stay ahead, we've brought together exclusive insights from two industry experts: Christian Mroz, Global Process Owner for R2R at Amway, and Barbara Cech, Vice President Record2Report at OMV, who will together join a panel discussion on "Panel Discussion: Delivering Future-Proof R2R Operations" at the Generative AI Focus Day on 19th NOVEMBER 2024.

What you will learn from the eBook:

Strategic R2R Standardization: Discover how both Amway and OMV have standardized their R2R processes to achieve consistency and accuracy across global operations.

Harnessing Automation and AI: Explore the integration of advanced technologies like S4Hana and AI, driving efficiency and innovation in R2R processes.

Overcoming R2R Challenges: Learn about the common challenges in R2R, such as balancing speed with accuracy, and how these industry leaders have successfully navigated them.

Future Trends in R2R: Gain insights into the future of R2R, including the role of automation, data analytics, and the evolving responsibilities of finance professionals.

This comprehensive eBook offers valuable strategies and actionable advice from Mroz and Cech that can help you refine your R2R processes, streamline operations, and leverage the latest technological advancements.

Download the eBook for Free and take the first step toward optimizing your R2R process today! >>>

Discover the Latest Trends and Insights in Global Business Services

This comprehensive report provides in-depth analysis and valuable insights into the current and future state of Global Business Services (GBS).

Key Highlights:

• Future Plans for Global Footprint: Understand the strategic directions GBS organizations are taking, including centralisation, expansion, and maintaining current operations.
• Confidence in AI Capabilities: Explore the industry's current state of AI skills and capabilities, identifying critical gaps and areas for improvement.
• Key Trends for Enhancing Value: Discover which trends are deemed most important for increasing SSO/GBS value, from developing Centres of Excellence to leveraging data analytics.
• Drivers of Agility: Learn about the factors that significantly improve organizational agility, with a strong emphasis on technology optimisation.
• Sustainable Business Services: Gain insights into the biggest impacts on delivering sustainable services, including budget considerations and data access.
• Generative AI Utilization: Find out how widely generative AI is being adopted in SSO/GBS operations and its potential future impact.
• Successful GBS Performance: Identify the critical factors for GBS success in a digital-first environment, from strategic alignment to talent development.
• Reassessing the GBS Model: Explore perspectives on the integration of generative AI and its implications for future GBS models.
• Performance Management Transformation: Learn about the most crucial aspects of performance management for driving the next wave of GBS transformation.
• Future Vision for GBS: Get a glimpse into the visionary strategies for redefining GBS over the next decade, focusing on technology, customer-centricity, and sustainability.

Download your copy for free. >>>

DATA FOUNDATIONS FOR LARGE SCALE AUTOMATION AND AI

"ENSURING DATA QUALITY FOR SEAMLESS AUTOMATION" by Rene Brunner Professor, Macromedia University of Applied Sciences and Eric Joachim Liese Lead Architect for AI & Data, BSH Home Appliances Group.

What you will learn from this presentation:

• Comprehensive data profiling to understand the quality of your data, identifying issues such as missing values, outliers, and data format inconsistencies.
• Establishing data quality standards and conventions for the organization
• Cleansing and enriching the data by removing errors, filling gaps, and enhancing it with additional information

Download the presentation for free. >>>

Free Report 2024: Unlock the Future of Shared Services with Generative AI

Discover how Generative AI is transforming Shared Services Organizations (SSOs) and Global Business Services (GBS) in our latest market report. This free report offers valuable insights into the evolving landscape of AI technology and its application in shared services.

Key Take-aways:

• Transformative Power of Generative AI: Learn how AI is revolutionizing customer experience, optimizing finance operations, and refining HR processes.
• Real-world Case Studies: Explore detailed examples from leading companies like Swiss Re, showcasing successful AI implementations.
• Practical Implementation Steps: Get actionable guidance on identifying use cases, selecting vendors, and developing proofs of concept to ensure AI success.

Download this essential guide for your organization's AI journey for free. >>>

Join us at the Shared Services & Outsourcing Week DACH 2024 conference, featuring a dedicated Generative AI Focus Day with specialized cross-industry, cross-function presentations and workshops.

In this insightful interview, Torsten Kordon, Vice President Global People Services EMEA at Continental AG, shares his experiences and strategies in integrating AI for cost optimization and efficiency in HR services.

What You Will Learn:

• AI Integration Approach: Understand Continental's problem-focused approach to AI integration in HR services.
• Cost Optimization and Efficiency Gains: Learn about the specific areas in HR that have seen significant improvements due to AI.
• Challenges in AI Model Training: Discover the challenges faced during the AI model training phase and how they were overcome.
• Compliance and Security: See how Continental ensures compliance with GDPR and data security in AI-driven processes.
• Future of Automation in HR: Explore how automation is changing service hub strategies and the trend towards flexible work arrangements.

Enhance your understanding of AI in HR services through this comprehensive interview with Torsten Kordon. Download the interview for free and gain insights into the future of automation and cost optimization in HR.

Master Hyperautomation with ING's Intelligent Automation Strategy

Download the exclusive masterclass presentation by Ali Erdem Silan, Head of Intelligent Automation at ING Wholesale Banking, from the IAAI Conference 2024. Discover ING's comprehensive hyperautomation strategy and learn how to implement a successful automation lifecycle in your organization.

Key Highlights:

• Strategic Alignment: Ensure your automation efforts align with corporate goals.
• Comprehensive CoE Structure: Build a fully-functioning Center of Excellence.
• Agile Automation Lifecycle: Implement a tailored and effective automation process.

Download presentation for free! >>>

Explore the Magic of AI with A1 Telekom's "Tabby"

Download the presentation by Markus Mazanec from A1 Telekom Austria AG from the IAAI Conference (June 2024) to uncover the story of "Tabby," a groundbreaking project designed to integrate AI into software development. Learn how A1 Telekom attracted developers to embrace AI and streamlined their development processes.

Key Points:

• AI Integration: How "Tabby" enhances developer efficiency.
• Cloud Strategy: Leveraging cloud-native architectures for AI.
• Practical Insights: Real-world examples of AI in action.

Download presentation for free >>>

Build and Locate an AI Governance System with DB Systel

Discover how DB Systel GmbH developed and implemented an AI governance system that involves the entire organization. Download the presentation by Dr. Daniela Kappler and Dr. Marc Stanke from the recent IAAI Conference 2024.

Key Insights:

• Holistic Approach: Learn how AI governance links various departments and processes.
• Compliance Focus: Understand the importance of regulatory compliance and data privacy.
• Future Outlook: Get a glimpse of the future steps in AI governance at DB Systel.

Download presentation for free. >>>

Unifying Enterprise Knowledge with BASF

Dive into BASF's approach to harnessing Generative AI and knowledge graphs. Download the presentation by Dr. Shachar Klaiman from the IAAI Conference 2024 to see how BASF is simplifying interactions with complex systems.

Key Highlights:

• Generative AI Integration: Understand BASF's multi-year journey with AI technologies.
• Knowledge Graphs: Learn how knowledge graphs can master complexity and empower experts.
• Practical Applications: Discover real-world examples of AI enhancing productivity and processes.

Download presentation for free. >>>

Read the interview with Matthias Egelhaaf, Global Head of Digital Solutions at Siemens Business Services, as he discusses the integration of GenAI and other cutting-edge technologies into shared services. This interview provides a comprehensive overview of Siemens' journey towards automation and increased efficiency. Learn more about this topic from Mr. Egelhaaf at the SSOW DACH 2024. 

What You Will Learn:

• Journey of GenAI Integration: Follow Siemens' path in integrating GenAI into their shared services since 2019.
• Productivity Impacts: Discover the measurable impacts on productivity due to GenAI implementation.
• GenAI Use Case Development: Learn about the GenAI Use Case factory and the development of over 90 use cases.
• Automation Achievements: Understand the significant gains in productivity, forecast accuracy, and reduction in rework rates.
• Compliance and Security Measures: See how Siemens ensures compliance and security in AI-driven processes.
  

Don't miss this opportunity to learn from Siemens' extensive experience with GenAI and automation. Download the interview for free and stay updated on the latest trends in shared services and digital solutions.

SSON Analytics has combined the results of a recent survey with international data to analyse how German Shared Services Organizations compare to European SSOs on multiple key trending topics.

As the shared services model repositions itself for the data-driven, digital, ecosystem we see tremendous new potential for ambitious leaders. The competition regarding talent remains critical, as does finding talent with the right skills and capabilities required. Today, shared services and GBS can and are playing an ever more strategic role in enabling enterprise business success. The report covers 6 chapters:

• GBS Evolution
• Looking for Talent
• Generative AI Rules
• Digital Ecosystem Sustained by SSO
• Data Moving Center Stage
• Environmental, Social & Governance
  

Read all the results of the analysis in the free interactive report!

Priorities, Opportunities and Strategies: How to Succeed With Shared Services & GBS in the DACH region.

Navigating AI Disruption: Insights from the State of the Shared Services & Outsourcing Industry DACH 2024. In the dynamic landscape of the Shared Services and Outsourcing industry, a pivotal moment has arrived. Once heralded for its transactional efficiency, the sector now confronts a tidal wave of transformation, presenting both challenges and unprecedented opportunities.

The imperative lies in harnessing the appropriate catalysts for progress. Our comprehensive examination, drawing insights from 4 major leaders within Shared Services and Global Business Services across the DACH region, underscores the evolving nature of requisite skill sets. Moreover, the transition from traditional, FTE-centric frameworks to digital and virtual paradigms remains a formidable undertaking.

This ebook unveils the outcomes of our advisory board survey, shedding light on the focal points of Shared Services leaders in the upcoming year: their aspirations, objectives, and strategies to realize them. We invite you to access your complimentary copy here, made possible by the generous support of our advisory board. Thank you for your continued support in navigating the shifting currents of our industry:

• Beate Teller, Bosch
• Dr. Karsten Hoyer, Bayer AG
• Benjamin Oberste-Berghaus, Deutsche Telekom
• Christian Brumm, Zalando

Download your free ebook. 

Succeeding with Shared Services & GBS in the DACH Region

Navigating AI Disruption: Insights from the 2024 DACH Shared Services & Outsourcing Industry

The Shared Services and Outsourcing industry is experiencing significant changes, moving beyond transactional efficiency to face new challenges and opportunities.

To thrive, it's crucial to leverage the right catalysts for growth. Our in-depth analysis, featuring insights from four key leaders in Shared Services and Global Business Services in the DACH region, highlights the shift from traditional FTE-centric models to digital and virtual frameworks.

This ebook presents the results of our advisory board survey, detailing the priorities, goals, and strategies of Shared Services leaders for the coming year. Download your free copy, thanks to our advisory board:

• Beate Teller, Bosch
• Dr. Karsten Hoyer, Bayer AG
• Benjamin Oberste-Berghaus, Deutsche Telekom
• Christian Brumm, Zalando

Download your free ebook.

"HYPERAUTOMATION AS A SERVICE ON THE EXAMPLE OF ACCOUNTS PAYABLE: INCREASING PRODUCTIVITY, QUALITY AND TRANSPARENCY" by Andreas Amrein, Director Smart Automation Services & Accounts Payable @B. Braun Gruppe.

What you will learn about in this expert presentation:

• Why Automation Matters?
• Initial Target in 2012 Double Productivity until 2020
• Spectrum of Smart Automation Seamless & Touchless
• Vendor Invoice Management Process Digital Backbone
• Performance Development Accounts Payable Process
• Process Mining Monitor and Efficiency Dashboards
• Performance Development Accounts Payable Process
• Rollout RPA Robotic Process Automation
• An example on Value Add of RPA
• Performance Development Accounts Payable Process
• AI Coding for Non Purchase Order Invoices
• Performance Development Accounts Payable Process
• Cost Avoidance Leads to Real Cost Savings
• Future Ecosystem Transformation as Chance for New Service Innovation

Download the presentation for free.

How Kuehne+Nagel Integrated Business Units and Service Centers for Optimal Performance. - Exclusive interview with Thomas Bloemen, Head - Global Services, @Kuehne + Nagel.

Key take-aways from this interview:

1. Pivotal moments in Kuehne+Nagel's GBS transformation.
2. Realization of potential in centralized operations.
3. Strategies to bridge business units and service centers.
4. Change management's role in fostering a business mindset.
5. Talent optimization by integrating business unit talent.
6. Enhancing customer experience through standardized processes.
7. Success metrics for GBS transformation and impact.

Download the interview for free. (Log-in once for access to our full publication library.)

"Generative KI für die Kapitalmärkte: Probieren geht über Studieren" von Dieter Konrad, Experte Capital Market Data Science bei UNION INVESTMENT

Lernen Sie aus dieser Präsentation mehr über:

• Was können wir mit alternativen Daten und Methoden der Künstlichen Intelligenz für die Prognose von den Kapitalmärkten leisten?
• Wie kann generative KI den Kollegen bei ihren täglichen Aufgaben helfen?
• Hand in Hand: Wie werden die Stärken von Mensch und Maschine kombiniert?

Laden Sie sich die Präsentation kostenlos herunter.

Lesen Sie unseren Post Show Report der SSOW 2023 im kostenlosen Download!

Für alle, die die Veranstaltung selbst miterleben konnten und die, die gern dabei gewesen wären. Unser detaillierter Bericht fasst die Highlights, die wichtigsten Erkenntnisse und die zukunftsweisenden Diskussionen der SSOW 2023 zusammen. Erfahren Sie Hintergründe und Ausblicke auf die nächsten Jahre Ihrer Branche.

Das lesen Sie im Report:

• Highlights der 18. Jahresforum der Shared Services & Outsourcing Woche 2023
• Outlook SSOW 2024
• Danksagung an unseren Beirat & Fachjury 2023
• SSOW Highlights 2023 - Zahlen und Fakten
• Unsere Partner und Firmen vor Ort 2023
• LinkedIn Impressionen - Das sagten unsere Teilnehmenden
• SSON Excellence Awards Gewinner 2023 und Bewerbung 2024
• Top Sessions 2023
• Themen und Trends der SSOW 2024
• Ticketpreise und Registrierungsformular

End to End Process Management - Turning a jargon into reality and enabling an enterprise to become more valuable by Ashish Ranjan, Head of Global Business Services, Clariant

What you will learn about:

A Holistic E2E Approach – Turning a jargon into reality and enabling an enterprise to become more valuable.

Optimizing performance across the chain: in line with the customer journey design

Visualizing processes E2E, in order to enhance cash conversion cycle

Developed organically and in-house: Ensuring people engagement, driving actions and impact

Developing the broader shared context with the team – becoming customer sensitive

Lessons learned: Predictions, Challenges (failures) and Reality Check

Download the presentation for free.

"Nothing to Fear: Leveraging Automation and GenAI to drive business value" by Michele Rochefort, AXA Global Business Services.

Explore how AXA Global Business Services harnesses automation and Generative AI to redefine business value. Download the insightful presentation by Michele Rochefort from the last SSOW.

What you will learn about:

• Next Level GBS – Full alignment with the value chain not measuring KPI’s as usual. Is that THE Golden Way!
• Transformation Strategy: Defining growth when you reduce instead? Size vs. Impact!
• Inhouse Cannibalism: Rare Resources, Changing Profiles and Significant Reduction of Roles
• Methodology, Processes and Line-Up
• Individual Cycles of Automation: How do we define value of GBS and how do you implement
• Usage of Chat GPT

Key Insights:

• Transformative Approaches: Discover how GCCs are becoming hubs of innovation and continuous improvement.
• New Skill Demands: Learn about the emerging roles and skills in the AI-driven business landscape.
• Enhanced Productivity: See the impact of Generative AI on productivity and customer experience.

Download the presentation for free.

BOSCH Presentation: Transforming HR Streamlining Sick Absence Management with Intelligent Automation by Miguel Franco, IT Development Lead - HR Automation, Bosch

What you will learn about:

Process Optimization in HR with examples of integration of different automation technologies as RPA, IDP and mobile applications

■ Set up: The “old process” and how it works now

■ Implementation: Integration of the different components, interface management and go live

■ Security aspects: Data protection and data split

■ Challenges and best practise: Merging automation technologies and optimizing a fairly complex process

Download the presentation for free.

Accelerating Talent Impact Dynamically – Powered by GBS How to Leverage Purpose, People Growth, Skills Intelligence and Dynamic Capabilities as Strategic Perspectives for GBS

What you will learn about:

• Focusing on people growth at the heart of GBS strategy

• Scaling OpEx capabilities in the digital transformation context

• Leveraging a UX mindset and user focused service performance management

• Accelerating dynamic capabilities and talent impact

Download the presentation for free.

Automation as a Pillar of Growth. Taking Risks and Exploring unknown Territories for Innovation, Value Creation and Employee Satisfaction by Carlos Garrido Pedraz, Head of Business Service Centre, Holcim European Business Services

What you will learn about:

• Certainty vs. Innovation
• Risk Taking and Support of Business
• Integration of AI – Use Cases
• GBS Next Gen: Growth Strategy

Download the presentation for free.

Apply now for an Automation and Innovation Impact Award 2025

Automation comes in many forms in the SSC context, and this award category relates to the methodology of strategic automation in the shared service center. It evaluates progress, innovation, improvement and development in the use of automation in shared service organizations.

Application deadline: Friday, September 19, 2025

Send your Application to: Irina Gaspar-Huthoff irina.gasparhuthoff@iqpc.de

The "SSON Shared Services Impact Awards" will be presented for the eleventh time in 2024. Tell us about your outstanding SSC and GBS journey. Honor the successes of your colleagues and nominate them for an outstanding achievement with an SSON IMPACT Award 2025. Both users and solution providers and service providers with customer projects can apply.

All applications will be evaluated by experienced experts and practitioners from the DACH region. The winners will be chosen unanimously by the judges. Since neither SSON nor our sponsors have any influence on the jury's decision, winning an SSON award is a real award from the industry for the industry and a confirmation of the outstanding work of the winning team. Apply with your current project in the SSC: We seek, promote and reward the most innovative projects from GBS and SSC of any size.

Download the application form >>>

Apply now for a Creative Talent Management Impact Award 2025

Managing talent effectively is a major challenge for any shared services organization, and this award category focuses on the strategy, capabilities, improvement methodology, digital talent advancement, benefits and tangible improvements a shared services organization has achieved in talent management.

Application deadline: Friday, September 19, 2025

Send your Application to: Irina Gaspar-Huthoff irina.gasparhuthoff@iqpc.de

The "SSON Shared Services Impact Awards" will be presented for the twelth time in 2025. Tell us about your outstanding SSC and GBS journey. Honor the successes of your colleagues and nominate them for an outstanding achievement with an SSON IMPACT Award 2025. Both users and solution providers and service providers with customer projects can apply.

All applications will be evaluated by experienced experts and practitioners from the DACH region. The winners will be chosen unanimously by the judges. Since neither SSON nor our sponsors have any influence on the jury's decision, winning an SSON award is a real award from the industry for the industry and a confirmation of the outstanding work of the winning team. Apply with your current project in the SSC: We seek, promote and reward the most innovative projects from GBS and SSC of any size.

Download the application form >>>

Unlock limitless opportunities with a sponsorship at our 19th Shared Services & Outsourcing Week 2025 in Berlin!

Take your brand to new heights by becoming a key partner at the spearhead of innovation! We invite you to download our exclusive sponsorship prospectus for the 19th Shared Services & Outsourcing Week 2025 for free. This premier event is your gateway to connect with industry leaders, showcase your services and establish your brand as a driving force in the world of SSCs & GBS.

Why become a partner?

• Unique visibility: Associate your brand with cutting-edge technologies in front of a highly interested and influential audience.
• Targeted networking: Connect directly with decision makers and industry experts who are actively looking for solutions to improve their business.
• Brand awareness: Position your company as an industry leader and build a name for yourself through pre-event marketing, on-site branding and post-event coverage.
• Customized packages: Choose from six carefully crafted sponsorship packages to ensure your individual objectives are met.

Secure your place at SSOW 2024 now!

Take this opportunity to showcase your services, talk to industry experts and help shape the future of the shared services and outsourcing industry. Limited sponsorship opportunities are available. So secure your preferred package today and join us at the forefront of the industry!

Contact us personally: +49 (0)30 300 15 815 or sponsorship@iqpc.de, to discuss how your brand can become an integral part of the 20th Shared Services & Outsoucing Week 2025.

Lesen Sie unseren Post Show Report der SSOW 2023 im kostenlosen Download!

Für alle, die die Veranstaltung selbst miterleben konnten und die, die gern dabei gewesen wären. Unser detaillierter Bericht fasst die Highlights, die wichtigsten Erkenntnisse und die zukunftsweisenden Diskussionen der SSOW 2023 zusammen. Erfahren Sie Hintergründe und Ausblicke auf die nächsten Jahre Ihrer Branche.

Das lesen Sie im Report:

• Highlights der 18. Jahresforum der Shared Services & Outsourcing Woche 2023
• Outlook SSOW 2024
• Danksagung an unseren Beirat & Fachjury 2023
• SSOW Highlights 2023 - Zahlen und Fakten
• Unsere Partner und Firmen vor Ort 2023
• LinkedIn Impressionen - Das sagten unsere Teilnehmenden
• SSON Excellence Awards Gewinner 2023 und Bewerbung 2024
• Top Sessions 2023
• Themen und Trends der SSOW 2024
• Ticketpreise und Registrierungsformular