SSOW DACH Live Polling Results from 20th November 2024

SSOW DACH Live Polling Results from 20th November 2024


On November 20, 2024, during the SSOW DACH 2024, Shared Services and GBS leaders participated in a LIVE SURVEY to map the most current trends, challenges, and opportunities shaping the industry. The results deliver unparalleled insights into the strategies and technologies transforming the market.

Our latest report dives deep into these findings, offering actionable insights to guide your strategy and stay ahead of the curve.


This report highlights:

  • Future Global Footprint Strategies: Centralization, expansion, and adaptation trends in global operations.
  • AI Capabilities in Shared Services: Confidence levels and challenges in adopting AI skills for impactful transformations.
  • Top Trends Driving GBS Value Add: From Generative AI integration to predictive data analytics and beyond.
  • Agility Drivers: Key factors such as virtual workforces, digital workflows, and optimized tech usage for staying resilient.
  • GenAI Applications in GBS: The most prioritized use cases, from analytics generation to enhanced customer experience.
  • Critical Factors for Digital-First Success: Aligning technology, talent, and strategies for performance optimization.

Stay ahead of the curve. Download Report now >>>