Download the free agenda here to view all conference content. What the event 2024 will be about: GBS 2025. PEOPLE, PROCESSES, DATA AND TECHNOLOGIES IN HARMONY - INTELLIGENTLY MANAGING THE AI REVOLUTION, SHAPING DIGITAL ECOSYSTEMS AND PRIORITIZING SUSTAINABILITY Increase your productivity through generative AI, language independence, data quality and customer...

According to industry research, over 70% of finance professionals are currently navigating challenges related to ESG integration, optimizing Record-to-Report processes, and implementing S/4HANA. Recognizing the growing need for practical insights in these areas, we've created this Finance Interview eBook to provide you with essential knowledge and strategies. Whether you're just...

Explore the insights of Torsten Kordon, Vice President Global People Services EMEA at Continental AG, as he delves into the complexities and innovations of integrating AI for cost optimization and efficiency in HR services.What You Will Learn: AI Integration Methodology: Gain insight into Continental's approach that prioritizes problem-solving over technology-first...

Discover Insights from Volkswagen Financial Services’ Strategic Leaders Join us as we delve into the strategic minds behind Volkswagen Financial Services' S/4@Finance program. Jens König, Program Manager for Strategic Programs, and Antje Brandt, Head of IT Domain for Risk, Finance, and HR, share their journey and the critical factors that...

Explore the Future of Record-to-Report with Barbara Cech, Vice President Record2Report at OMV In this in-depth interview, Barbara Cech, Vice President Record2Report at OMV, discusses the transformative strategies and technologies that are shaping the future of the Record-to-Report (R2R) process at OMV. With a focus on standardization, automation, and the...

Optimize Your R2R Processes with Industry Leaders from Amway and OMV In the ever-evolving world of finance, mastering the Record-to-Report (R2R) process is crucial for ensuring accuracy, efficiency, and compliance in financial reporting. To help you stay ahead, we've brought together exclusive insights from two industry experts: Christian Mroz, Global...

Discover the Latest Trends and Insights in Global Business ServicesThis comprehensive report provides in-depth analysis and valuable insights into the current and future state of Global Business Services (GBS).Key Highlights:Future Plans for Global Footprint: Understand the strategic directions GBS organizations are taking, including centralisation, expansion, and maintaining current operations.Confidence in...

DATA FOUNDATIONS FOR LARGE SCALE AUTOMATION AND AI"ENSURING DATA QUALITY FOR SEAMLESS AUTOMATION" by Rene Brunner Professor, Macromedia University of Applied Sciences and Eric Joachim Liese Lead Architect for AI & Data, BSH Home Appliances Group.What you will learn from this presentation:Comprehensive data profiling to understand the quality of your...

Free Report 2024: Unlock the Future of Shared Services with Generative AIDiscover how Generative AI is transforming Shared Services Organizations (SSOs) and Global Business Services (GBS) in our latest market report. This free report offers valuable insights into the evolving landscape of AI technology and its application in shared services.Key...

Welcome to a groundbreaking resource on enterprise transformation. This exclusive guide, "Reinventing Enterprise Operations," is your roadmap to mastering Intelligent Operations through the power of Generative AI, helping organizations to stay agile, competitive, and resilient in a rapidly evolving business landscape. This guide is tailored for business leaders, strategists, and...

Explore the insights of Christian Mroz, Global Process Owner for Record-to-Report (R2R) at Amway, as he delves into the complexities and innovations within the R2R process. This interview offers a deep dive into the strategies and technologies that drive efficient and accurate financial reporting.Interview Highlights Effective End-to-End R2R Processes: Learn...

In this insightful interview, Torsten Kordon, Vice President Global People Services EMEA at Continental AG, shares his experiences and strategies in integrating AI for cost optimization and efficiency in HR services.What You Will Learn: AI Integration Approach: Understand Continental's problem-focused approach to AI integration in HR services. Cost Optimization and...

Accelerate Your AI Journey with Holiday ExtrasDownload David Norris & David Lee 2024 presentation to discover how Holiday Extras transformed their organization with Generative AI. Learn from their real-world experiences and uncover practical strategies for integrating AI into your business.Key Takeaways:Leadership Strategies: How to lead from the top and make...

Master Hyperautomation with ING's Intelligent Automation StrategyDownload the exclusive masterclass presentation by Ali Erdem Silan, Head of Intelligent Automation at ING Wholesale Banking, from the IAAI Conference 2024. Discover ING's comprehensive hyperautomation strategy and learn how to implement a successful automation lifecycle in your organization.Key Highlights: Strategic Alignment: Ensure your...

Explore the Magic of AI with A1 Telekom's "Tabby"Download the presentation by Markus Mazanec from A1 Telekom Austria AG from the IAAI Conference (June 2024) to uncover the story of "Tabby," a groundbreaking project designed to integrate AI into software development. Learn how A1 Telekom attracted developers to embrace AI...

Build and Locate an AI Governance System with DB SystelDiscover how DB Systel GmbH developed and implemented an AI governance system that involves the entire organization. Download the presentation by Dr. Daniela Kappler and Dr. Marc Stanke from the recent IAAI Conference 2024. Key Insights:Holistic Approach: Learn how AI governance...

Unifying Enterprise Knowledge with BASF Dive into BASF's approach to harnessing Generative AI and knowledge graphs. Download the presentation by Dr. Shachar Klaiman from the IAAI Conference 2024 to see how BASF is simplifying interactions with complex systems. Key Highlights:Generative AI Integration: Understand BASF's multi-year journey with AI technologies. Knowledge...

Read the interview with Matthias Egelhaaf, Global Head of Digital Solutions at Siemens Business Services, as he discusses the integration of GenAI and other cutting-edge technologies into shared services. This interview provides a comprehensive overview of Siemens' journey towards automation and increased efficiency. Learn more about this topic from Mr....

SSON Analytics has combined the results of a recent survey with international data to analyse how German Shared Services Organizations compare to European SSOs on multiple key trending topics. As the shared services model repositions itself for the data-driven, digital, ecosystem we see tremendous new potential for ambitious leaders. The...

Priorities, Opportunities and Strategies: How to Succeed With Shared Services & GBS in the DACH region.Navigating AI Disruption: Insights from the State of the Shared Services & Outsourcing Industry DACH 2024. In the dynamic landscape of the Shared Services and Outsourcing industry, a pivotal moment has arrived. Once heralded for...

Succeeding with Shared Services & GBS in the DACH Region Navigating AI Disruption: Insights from the 2024 DACH Shared Services & Outsourcing Industry The Shared Services and Outsourcing industry is experiencing significant changes, moving beyond transactional efficiency to face new challenges and opportunities. To thrive, it's crucial to leverage the...

"HYPERAUTOMATION AS A SERVICE ON THE EXAMPLE OF ACCOUNTS PAYABLE: INCREASING PRODUCTIVITY, QUALITY AND TRANSPARENCY" by Andreas Amrein, Director Smart Automation Services & Accounts Payable @B. Braun Gruppe. What you will learn about in this expert presentation:Why Automation Matters? Initial Target in 2012 Double Productivity until 2020 Spectrum of Smart...

How Kuehne+Nagel Integrated Business Units and Service Centers for Optimal Performance. - Exclusive interview with Thomas Bloemen, Head - Global Services, @Kuehne + Nagel.Key take-aways from this interview:Pivotal moments in Kuehne+Nagel's GBS transformation. Realization of potential in centralized operations. Strategies to bridge business units and service centers. Change management's role in...

"Generative KI für die Kapitalmärkte: Probieren geht über Studieren" von Dieter Konrad, Experte Capital Market Data Science bei UNION INVESTMENTLernen Sie aus dieser Präsentation mehr über:Was können wir mit alternativen Daten und Methoden der Künstlichen Intelligenz für die Prognose von den Kapitalmärkten leisten? Wie kann generative KI den Kollegen bei...

Lesen Sie unseren Post Show Report der SSOW 2023 im kostenlosen Download!Für alle, die die Veranstaltung selbst miterleben konnten und die, die gern dabei gewesen wären. Unser detaillierter Bericht fasst die Highlights, die wichtigsten Erkenntnisse und die zukunftsweisenden Diskussionen der SSOW 2023 zusammen. Erfahren Sie Hintergründe und Ausblicke auf die nächsten Jahre...

End to End Process Management - Turning a jargon into reality and enabling an enterprise to become more valuable by Ashish Ranjan, Head of Global Business Services, Clariant What you will learn about:A Holistic E2E Approach – Turning a jargon into reality and enabling an enterprise to become more valuable....

NOVOMATIC: LLM-Based Development - A presentation by Bogdan Pirvu, Head of Data Science @ Novomatic What you will learn about: LLM-Based Development - How to use ChatGPT and other Large Language Models to build reliable systems.Large Language Models (LLMs) like ChatGPT have revolutionized the field of artificial intelligence, demonstrating immense...

"Nothing to Fear: Leveraging Automation and GenAI to drive business value" by Michele Rochefort, AXA Global Business Services.Explore how AXA Global Business Services harnesses automation and Generative AI to redefine business value. Download the insightful presentation by Michele Rochefort from the last SSOW.What you will learn about:Next Level GBS – Full...

BOSCH Presentation: Transforming HR Streamlining Sick Absence Management with Intelligent Automation by Miguel Franco, IT Development Lead - HR Automation, Bosch What you will learn about:Process Optimization in HR with examples of integration of different automation technologies as RPA, IDP and mobile applications■ Set up: The “old process” and how...

Accelerating Talent Impact Dynamically – Powered by GBS How to Leverage Purpose, People Growth, Skills Intelligence and Dynamic Capabilities as Strategic Perspectives for GBS What you will learn about:• Focusing on people growth at the heart of GBS strategy • Scaling OpEx capabilities in the digital transformation context • Leveraging...

Automation as a Pillar of Growth. Taking Risks and Exploring unknown Territories for Innovation, Value Creation and Employee Satisfaction by Carlos Garrido Pedraz, Head of Business Service Centre, Holcim European Business ServicesWhat you will learn about:Certainty vs. Innovation Risk Taking and Support of Business Integration of AI – Use Cases GBS...

No way Out: Data and Sustainability are about to turn your world upside down by David Wray, ESG Group Chair & Board Member, ICFOAWhat you will learn about:No way Out: Data and Sustainability are about to turn your world upside down! The big Move: Your Data World is moving from within...

Unlock the Future of Shared Services: Download Your Free Industry Report Now! Dive into the forefront of Shared Services with our exclusive Industry Report by SSON: "Staying Sustainable: 3 Ways GBS Can Continually Reaffirm Its Value." This insightful report explores key strategies and trends shaping the landscape of Global Business...

Start with WHY. Purpose and Data Driven Decision Making with a Human Centric Approach by Christian Brumm, Head of Finance Operations Excellence, Zalando SEWhat you will learn about:How might we design a way to data driven decision making? How can we utilize data in a way that it adds value...

GBS: Recalibrating Our Delivery Model - Flexibilität durch gute Aufstellung für die Zukunft - Resilienz, Nachhaltigkeit, Digitalisierung und neue ArbeitsmodelleLars HölzerHead of Global Business ServicesFresenius KabiLars Hölzer ist eine operative Führungskraft mit umfassenden Kenntnissen und mehr als 15 Jahren Führungserfahrung in den Bereichen Global Business Services (GBS) / Shared Services...

Dieser Überblick gewährt Ihnen einen schnellen Einblick in die Highlights, das Teilnehmerprofil sowie die Networkingmöglichkeiten vor Ort. 

Ms. Koh is a global leader and a results-driven professional, focusing in the area of HR function, aspire to bring value to the business with optimized HR process chain enabled by best-in-class HR technology. Read her interview to get some insights on the beauty of globalization and the critical success...

Andreas Tagkalakis is a pragmatic and agile MBA professional with broad experience in leadership positions. Demonstrates a track record of successful growth results in multinational environments (OMV AG, Deutsche Telekom AG, Genpact LLC). Always open-minded with high personal standards of commitment and ethics. In this interview, he gives some insights...

Interview with Kai-Eberhard Lueg, COO Siemens Global Business Services at Siemens AG. He has worked for 15 years in Shared Services and sees great chances ahead, especially with process digitalization gaining speed and great new platforms developing. Read his interview to get some insights on Siemens' Shared Services Journey, their ups...

Möchten Sie das volle Potenzial des globalen Master Data Managements entfesseln und sich auf eine transformative Reise zu einer verbesserten Datenverwaltung begeben? Einen Vorgeschmack gibt es hier! Laden Sie die Präsentation von Andreas Tagkalakis, Department Manager – Global Master Data an der OMV AG, herunter, die er letztes Jahr auf...

Vivien Koh, Director HR Shared Services at GLOBALFOUNDRIES talks about the beauty of globalization, lessons learnt in offshoring our processes, optimising HR process chains as well as key takeaways.

Shared Services and Global Business Services are doubling down on the cost-based value proposition to deliver more agility, value, and digitization. In combination, these capabilities are solidifying shared services’ role as a crucial driver of transformation and success. This visual analytics workbook showcases critical data and trends from European survey...

Accelerating Talent Impact Dynamically – Powered by GBS. How to leverage purpose, people growth, skills intelligence and dynamic capabilities as strategic perspective for GBS.

Die Rolle der digitalen Transformation in der ProzessoptimierungDas Konzept des digitalen Wandels ist heute allgegenwärtig; ‚digitale Transformation‘ ist ein omnipräsentes Schlagwort. Gemeint ist die Integration von digitalen Technologien in verschiedene Unternehmensbereiche mit dem Ziel, die Arbeitsweise und Wertschöpfung des Unternehmens grundlegend zu verändern. Die tiefgreifenden Auswirkungen der digitalen Transformation zeigen...

Unlock limitless opportunities with a sponsorship at our 19th Shared Services & Outsourcing Week 2024 in Berlin! Take your brand to new heights by becoming a key partner at the spearhead of innovation! We invite you to download our exclusive sponsorship prospectus for the 19th Shared Services & Outsourcing Week...

Lesen Sie unseren Post Show Report der SSOW 2023 im kostenlosen Download!Für alle, die die Veranstaltung selbst miterleben konnten und die, die gern dabei gewesen wären. Unser detaillierter Bericht fasst die Highlights, die wichtigsten Erkenntnisse und die zukunftsweisenden Diskussionen der SSOW 2023 zusammen. Erfahren Sie Hintergründe und Ausblicke auf die...

Explore your Networking Opportunities at SSOW 2024!Who will you meet at the SSOW 2024? Discover meaningful and worthwhile connections waiting for you at the SSOW 2024 with our exclusive downloadable Attendee Snapshot. This year's conference is already attracting a diverse and influential crowd, ensuring your sponsorship investment will connect you...

Optimize Your R2R Processes with Industry Leaders from Amway and OMV In the ever-evolving world of finance, mastering the Record-to-Report (R2R) process is crucial for ensuring accuracy, efficiency, and compliance in financial reporting. To help you stay ahead, we've brought together exclusive insights from two industry experts: Christian Mroz, Global...

Master Hyperautomation with ING's Intelligent Automation StrategyDownload the exclusive masterclass presentation by Ali Erdem Silan, Head of Intelligent Automation at ING Wholesale Banking, from the IAAI Conference 2024. Discover ING's comprehensive hyperautomation strategy and learn how to implement a successful automation lifecycle in your organization.Key Highlights: Strategic Alignment: Ensure your...

According to industry research, over 70% of finance professionals are currently navigating challenges related to ESG integration, optimizing Record-to-Report processes, and implementing S/4HANA. Recognizing the growing need for practical insights in these areas, we've created this Finance Interview eBook to provide you with essential knowledge and strategies. Whether you're just...

Erschließen Sie sich grenzenlose Chancen mit einem Sponsoring auf unserer 19. Shared Services & Outsourcing Woche 2024 in Berlin!Erreichen Sie mit Ihrer Marke neue Dimensionen, indem Sie ein wichtiger Partner an der Speerspitze der Innovation werden! Wir laden Sie ein, unseren exklusiven Sponsoring-Prospekt für die 19. Shared Services & Outsoucing...

Apply now for an Automation and Innovation Impact Award 2024Automation comes in many forms in the SSC context, and this award category relates to the methodology of strategic automation in the shared service center. It evaluates progress, innovation, improvement and development in the use of automation in shared service organizations.Application...

Apply now for a Creative Talent Management Impact Award 2024 Managing talent effectively is a major challenge for any shared services organization, and this award category focuses on the strategy, capabilities, improvement methodology, digital talent advancement, benefits and tangible improvements a shared services organization has achieved in talent management. Application...

Veranstaltungsort:Waldorf Astoria Berlin Hardenbergstraße 28 10623 Berlin +49 (0)30 8140000 waldorfastoriaberlin.deZimmerkontingent: Hotel Motel One Berlin-Upper West Kantstraße 163-165 10623 Berlin Email: berlin-upperwest@motel-one.comIQPC hat eine begrenzte Anzahl an Zimmern in einem Hotel neben der Konferenzlokation vom 18-21.11.2024 zu einem reduzierten Preis für Sie reserviert. Ein Einzelzimmer kann für 131,35 Euro inkl....

Location: Waldorf Astoria Berlin Hardenbergstraße 28 10623 Berlin +49 (0)30 8140000 waldorfastoriaberlin.de Room Block: Hotel Motel One Berlin-Upper West Kantstraße 163-165 10623 Berlin Email: berlin-upperwest@motel-one.comTo enhance your stay, we've secured discounted rates from 18-21/11/2024 in a hotel located next to the conference location at 131,35 Euro incl. breakfast per night....