Matthias Egelhaaf

Global Head of Digital Solutions Siemens Business Services

Dr. Matthias Egelhaaf is CIO and CDO of Global Business Services. He is looking back on more than 20 years of experience in the international environment of Siemens with various leading senior positions such as Program Director for the global Service Integration as well as IT Service Director, ramping up the Service Management Organization in Europe, North- and Latin-America.

His resume spans various experiences in both, IT and Shared Service organizations alike, including, for example, overseeing the initial set up of the Siemens Shared Service organization as well as being responsible for managing the outsourcing of the IT infrastructure. Since October 2018 he joined back Global Business Services and has been shaping the organization by introducing the “GBS digital target landscape” as a technical fundament to digitally transform business services while exploiting various digital platforms in combination with a strong ecosystem.

FOKUSTAG UND WORKSHOPS - Dienstag 19. November 2024

9:30 AM Revolutionizing Tomorrow - Unleashing GenAI

Siemens, Ballroom, EN

·       The use of digital solutions and Gen AI in shared service organisations

·       Impact on productivity and customer relationships

·       How Gen AI is revolutionizing the future of work

·       Advantages: reduced costs, new value-added, accelerated deployment time

·       Examples: H2R Job Profile and Bionic Agent

 

ERSTER HAUPTKONFERENZTAG - Mittwoch, 20. November 2024

9:05 AM Digital-enabled Business Services: Wie Siemens GBS die Erfahrungen seiner Kunden transformiert

Siemens GBS, Ballroom, DE

  • Wie Shared Services durch Digitalisierung systematisch die Siemens Konzernstrategie - „Transform the Everyday“ unterstützen
  • Automatisierung und digitaler Self-Service von klassischen transaktionalen Aktivitäten
  • Neue und erweiterte Expertise-basierte Aktivitäten – „reinventing the customer journey“ und datengetriebene Entscheidungen
  • Veränderung der Rolle und des Selbstverständnisses von Shared Services in diesem Kontext

ZWEITER HAUPTKONFERENZTAG - Donnerstag, 21. November 2024

11:20 AM Podiumsdiskussion: The future of GBS - The Business Case für GBS in the digital and GenAI era

Holcim, Siemens GBS, Kuehne+Nagel, Engie GBS, Ballroom, EN

· Enhanced business partnering: taking a more active role in managing digital initiatives and advanced conceptual tasks such as recruitment

· Establishment and coordination of international hubs

· Application of agile working methods and employee management in an increasingly virtual and digital environment

· Strengthening capabilities to support new, modern service offerings

· The role of GBS in the management of external service providers (vs. GBS in competition with external service providers)

· Redefining the possibilities of GBS

Check out the incredible speaker line-up to see who will be joining Matthias.

Download The Latest Agenda

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IQPC Gesellschaft für Management Konferenzen mbH
Address: Rosenstrasse 2, 10178 Berlin, Germany
Tel: 49 30 52 001 534
E-mail: info@iqpc.de
Registered at: Amtsgericht Charlottenburg, HRB 76720
VAT-Number: DE210454451
Management: Torben Haagh, Richard A. Worden, Michael R. Worden

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Firmeninformationen entsprechend § 5 Telemediengesetz
IQPC Gesellschaft für Management Konferenzen mbH
Adresse: Rosenstrasse 2, 10178 Berlin, Germany
Telefonnummer: 030 52001534
Email Adresse: info@iqpc.de
Registereintragungen: Amtsgericht Charlottenburg HRB 76720
Umsatzsteuer- Indentifikationsnummer DE210454451
Geschäftsführung: Torben Haagh, Richard A. Worden, Michael R. Worden