Shard services and GBS are pursuing ambitious digital transformation initiatives throughout the APAC region. SSON Research and Analytics reports that three-quarters of APAC shared services and GBS confirm they are actively supporting the enterprise’s digital agenda. Additionally, more than 75% of APAC shared services and GBS are either already operating a center of excellence (COE) or planning to do so.
But how can shared services and GBS ensure they’re maturing their own operating models, while delivering on these initiatives? And, how can shared services and GBS ensure that the value it delivers to the business is communicated to the broader enterprise?
From November 2, SSO Week APAC will provide thought-leading case studies, keynotes and connections to help realize and communicate the value shared service initiatives provide, while pushing their own initiatives forward.
Discussion will include but not be limited to…
Tim Johnson
Head of Intelligent Automation
Suncorp Group
Geraldine Aro-Pinuela
Head of IT Services
Henkel Asia Pacific Service Center
Tauhid Abddul Jalil
Director, Customer Solutions & Operations
Laiye
Malay Saurabh
Senior Product Manager
EdgeVerve
Aditya Divakar
Dy. General Manager Head of Applications, IT Systems
Brigade Group, India
Jordan Mullins
Head of Editorial
SSON