Data, Digital Transformation, Automation and AI are the fastest growing services delivered by the shared services. This panel will discuss how the GBS model is well-suited to delivering these services to the broader business and transforming shared services into a strategic business partner. Discussion will include:

• Leveraging business intelligence by creating partners to interpret and communicate data back to the business
• Building up data and digital capabilities and skillsets within the GBS
• The expanding role of IT within shared services