These days, if you want to progress your career in finance or HR, be the person driving digital transformation or help your organization go global, then shared services is undoubtedly the place to be. Modern global business services are empowering the enterprise through crucial data, bespoke services, and agile support. If you’re not there yet, no problem. SSO Week NA Digital brings together best-in-class GBS organizations to talk about how you can become an engine for growth within your organization.
Via exciting keynotes and panel discussions we’ll discuss how to re-brand shared services as THE place to work, and a crucial driver of business. We’ll look at how GBS is leading digital transformation, future operating models and integrating front, middle and back-office work. We’ll also be looking for the first time at how GBS can become drivers in sustainability and ESG and finally how you as a shared services professional can develop your career and leadership potential.
(Broadcast in EST)
Tuesday 25th
10:00 am - 10:30 am
Value Amplified: Moving From A Transactional To Strategic GBS With Process Mining
10:45 am - 11:30 am
Panel Discussion: Have You Reached E2E Process Nirvana?(And What Might Be Stopping You)
11:45 am - 12:30 pm
The Big Talent Conversation: Skills Shortages, Future of Work Methodologies & Employee Engagement
12:45 pm - 1:15 pm
Building A Career With Purpose At Philips GBS
Wednesday 26th
9:00 am - 9:30 am
How Shared Services Can Improve & Create Value Through ESG Initiatives
10:45 am - 11:15 am
Live SSO Next Podcast, GBS Careers Corner: How to Get Ahead In Your GBS Career
11:30 am - 12:00 pm
A Can't Miss! The 2023 State of the Shared Services & GBS Industry Survey Highlights & Trends
12:15 pm - 12:45 pm
Unleashing The Full Potential Of Intelligent Automation: The Playbook For Creating A Large Digital Workforce
Jerry Hotovec
Director of People Operations
Netflix
Chris Deery
Head of Finance Operations
Cargill
Deborah Kops (G6 Debate Moderator)
Founder
Sourcing Change
Julie Harbert
SVP Business Services, Chief Admin Officer
Entergy
Abhinav Garg
SVP – Head Strategy & Change (Shared Services)
AXA XL
Kimberly Smith
VP, Finance Transformation
Veolia North America
Manish Gupta
SVP Shared Services and Onsite Operations
IKS Health
Pranay Jaiswal
Customer Transformation Advisor
Celonis
Krzysztof Fafara
Head of GBS Americas
Philips
Tom Bangemann
Head of Data Development & Research
SSON Research & Analytics
Chris Thilburg
US Country Manager
Symphonylam
Patricia Camilo Vilela
CoE Leader VVCO
Volkswagen Caminhões e Ônibus
Jarbas Carvalho
CoE Leader VVCO
VVCO