Positioning Global Business Services as the most powerful asset to the enterprise

These days, if you want to progress your career in finance or HR, be the person driving digital transformation or help your organization go global, then shared services is undoubtedly the place to be. Modern global business services are empowering the enterprise through crucial data, bespoke services, and agile support. If you’re not there yet, no problem. SSO Week NA Digital brings together best-in-class GBS organizations to talk about how you can become an engine for growth within your organization.

Via exciting keynotes and panel discussions we’ll discuss how to re-brand shared services as THE place to work, and a crucial driver of business. We’ll look at how GBS is leading digital transformation, future operating models and integrating front, middle and back-office work. We’ll also be looking for the first time at how GBS can become drivers in sustainability and ESG and finally how you as a shared services professional can develop your career and leadership potential.

New and Noteworthy Topics

Future GBS Operating Models For Agility & Resilience

GBS As The Driver For Enterprise-Wide Digital Transformation 

Progressing Your Shared Services Career And Leadership Skills

From GBS To Green Business Services – Can Gbs Become A Driver For Sustainability & ESG?  

25-26 April 2023

(Broadcast in EST)

Tuesday 25th

10:00 am - 10:30 am

Value Amplified: Moving From A Transactional To Strategic GBS With Process Mining

10:45 am - 11:30 am

Panel Discussion: Have You Reached E2E Process Nirvana?(And What Might Be Stopping You)

11:45 am - 12:30 pm

The Big Talent Conversation: Skills Shortages, Future of Work Methodologies & Employee Engagement

12:45 pm - 1:15 pm

Building A Career With Purpose At Philips GBS

Wednesday 26th

9:00 am - 9:30 am

How Shared Services Can Improve & Create Value Through ESG Initiatives

10:45 am - 11:15 am

Live SSO Next Podcast, GBS Careers Corner: How to Get Ahead In Your GBS Career

11:30 am - 12:00 pm

A Can't Miss! The 2023 State of the Shared Services & GBS Industry Survey Highlights & Trends

12:15 pm - 12:45 pm

Unleashing The Full Potential Of Intelligent Automation: The Playbook For Creating A Large Digital Workforce

Jerry Hotovec

Jerry Hotovec

Director of People Operations

Netflix

Chris Deery

Chris Deery

Head of Finance Operations

Cargill

Deborah Kops (G6 Debate Moderator)

Deborah Kops (G6 Debate Moderator)

Founder

Sourcing Change

Julie Harbert

Julie Harbert

SVP Business Services, Chief Admin Officer

Entergy

Abhinav Garg

Abhinav Garg

SVP – Head Strategy & Change (Shared Services)

AXA XL

Kimberly Smith

Kimberly Smith

VP, Finance Transformation

Veolia North America

Manish Gupta

Manish Gupta

SVP Shared Services and Onsite Operations

IKS Health

Pranay Jaiswal

Pranay Jaiswal

Customer Transformation Advisor

Celonis

Krzysztof Fafara

Krzysztof Fafara

Head of GBS Americas

Philips

Tom Bangemann

Tom Bangemann

Head of Data Development & Research

SSON Research & Analytics

Chris Thilburg

Chris Thilburg

US Country Manager

Symphonylam

Patricia Camilo Vilela

Patricia Camilo Vilela

CoE Leader VVCO

Volkswagen Caminhões e Ônibus

Jarbas Carvalho

Jarbas Carvalho

CoE Leader VVCO

VVCO

How do I join the online conference?

Register above using the form and your login will be emailed to you a week before the event. Your session access links and final agenda will be emailed to you one week prior to the conference.  

How much does it cost to attend?

The North American Shared Services & Outsourcing Digital Week is completely free to attend.

Where is it located?

This is an online conference, which means that it can be accessed anywhere in the world through a desktop, laptop, mobile device or tablet.  Audio and presentation viewing is accessed through an internet connection.

Can I access the slides post-event?

All presentations will be available after the conference via the on-demand recording link.   When presenters have also approved for their slides to be available for download they will be made available in the Resource List folder inside the session and also in the digital gift bag post-event.