April 26: Day Two
9:00 am - 9:30 am
How Shared Services Can Improve & Create Value Through ESG Initiatives
Abhinav Garg -
SVP – Head Strategy & Change (Shared Services),
AXA XL
ESG (Environmental, Social and Governance) initiatives are being driven from multiple angles. From an employer’s perspective they help attract talent, whilst from a governance standpoint; regulators and policy makers are demanding higher standards of sustainability and quality of employment to help them solve social problems such as pollution and inequality. There is also strong evidence ESG initiatives can assist with topline growth! Shared Services is in a great position to help drive ESG governance within their organization and we’ve gathered a panel of experts to share ideas on how to get started:
· How ESG can help with talent acquisition and employee motivation
· Looking at current ESG initiatives and how they’re driving value within the organization
· How can we increase sustainability in our supply-chain
· Conducting an ESG assessment and figuring out metrics to track
10:45 am - 11:15 am
Live SSO Next Podcast, GBS Careers Corner: How to Get Ahead In Your GBS Career
Deborah Kops (G6 Debate Moderator) -
Founder,
Sourcing Change
Since its inception in the 90s, the opportunities available within a GBS career have multiplied. This applies not only in terms of new and exiting roles (e.g. data analytics and digital transformation), but as a route to strategic leadership, international travel and a job description which is varied and ever-changing. But how do you get noticed in this dynamic and competitive space and how do you harness the opportunities a GBS career can offer. In this session we talk to one GBS leader about their own career and their advice for the future, including:
· Essential skills the next generation of GBS leaders must develop
· Advice for getting noticed and progressing your GBS career
· Different GBS career paths and the options available to you
11:30 am - 12:00 pm
A Can't Miss! The 2023 State of the Shared Services & GBS Industry Survey Highlights & Trends
Tom Bangemann -
Head of Data Development & Research,
SSON Research & Analytics
SSON Research & Analytics shares highlights, trends and interpretation of survey data from the State of the Industry Survey & Report 2023. In this session, we explore trends in operating model, location considerations, technology adoption, CX and EX, among other topics.
Sponsored by: SSON Research & Analytics
12:15 pm - 12:45 pm
Unleashing The Full Potential Of Intelligent Automation: The Playbook For Creating A Large Digital Workforce
Chris Thilburg -
US Country Manager,
Symphonylam
Patricia Camilo Vilela - CoE Leader VVCO, Volkswagen Caminhões e Ônibus
Jarbas Carvalho - CoE Leader VVCO, VVCO
IQPC is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org.
