Pranay Jaiswal

Shared Service teams are under massive pressure to deliver. During Covid-19 their remit grew and now, faced with tackling inflation, they are being asked to chase end-to-end process optimization and economies of scale. 

Cost reduction is table stakes. Teams need to master more functions and prove broader value against an enterprise’s core business outcomes.  

Process mining can relieve the pressure on Shared Services. If you can achieve seamless, intelligent back-office processes then you free up resources to create value. 

In this case study learn how to use process intelligence to:  

• Operate at maximum efficiency 
• Ramp up service quality  
• Build close relationships inside and outside the business 
• Move from simply handling savings & efficiencies to making valuable, strategic impacts on business outcomes