Read the Full Report - State of The Global Shared Services Market Report 2019

The consistent, aggressive commitment to productivity improvements (more than half the global SSOs are targeting 7+% per year) are keeping Shared Services leaders focused on innovative solutions that improve effectiveness, efficiency and performance. Today, that is predominantly achieved by leveraging automation and data analytics.

This year’s report is broken into five core areas that guide modern Shared Services: Operating Model; strategy; Talent; Automation & the Digital Workforce, and Future Technology Opportunities.