Young Qu

Managing Director RS Components

Conference Day 1: Tuesday, 15 March 2022

11:00 AM Achieving SSC Operational Excellence with Automation and Performance Insights

  • Transforming your Processes with People-Centricity in Mind
  • Addressing the Challenges of AI-Driven RPA to Achieve SSC Operation Excellence
  • Driving Employee Experience with Employee Performance insights and Metrics

1:10 PM Panel Discussion: Driving Innovation-Driven Strategy within SSC to Enable Advance Service Offerings

 

  • Discussing what encompasses an innovation-driven strategy and the building blocks for success  
  • Creating a digital roadmap of each function, establishing clear governance and accountability that aligns with the business 
  • Using technology to enable advanced service offerings – data analytics, automation ML, AI 

Check out the incredible speaker line-up to see who will be joining Young.

Download The Latest Agenda