Novo Nordisk GBS aspires to the employer of choice and recognises that employee engagement, people development, and cross-functional collaboration are crucial to creating a best-in-class, high-performance workplace culture. 92% of the GBS’s employees are happy with the leadership, with trust in the leadership’s vision. John Dawber, Corporate Vice President & Managing Director – Global Business Services, Novo Nordisk, shares more on how he was able to drive a positive employee experience, stakeholder trust, and global process ownership through various initiatives. 

• Developing different initiatives to encourage ownership and accountability and foster innovation and creativity 

• Bringing attrition down to 6.5% in two years

• Sharing of best practices on how they successfully attracted and retained top talent

• Creating a diverse, inclusive culture where Everybody Matters

Expanding Beyond the Traditional: Creating a Multi-Functional Hub

Starting small in 2007, Novo Nordisk Global Business Services operates as an integrated part of the project-centric development organisation across 17 functions including data management, biostatistics, medical affairs, clinical reporting, safety surveillance, marketing, commercial strategy, finance & IT for both pipeline and marketed products. The GBS is currently delivering on various high value and high impact processes across the value chain.

Today, Novo Nordisk GBS Bangalore is driving expansion of their footprint to be truly global, directly serving 80 affiliates with finance, analytics, marketing & medical content and other areas of interest. 

Throughout the day, you’ll gain insights into how through their multiple levers of talent, scalability, and competencies in digital and data, the GBS offers capabilities which drives innovation and process transformation for Novo Nordisk globally.

About Novo Nordisk GBS

Novo Nordisk Global Business Services is an integral part of Novo Nordisk, a leading global healthcare company, founded in 1923 and headquartered in Denmark. With more than 4,000 employees in Bangalore, they partner with their Denmark-based colleagues to deliver innovative, high-quality end-to-end business solutions across the entire value chain. Over the last 17 years, the GBS has matured into a multi-functional hub providing value adding services globally.

Senior Representative: John Dawber, Corporate Vice President & Managing Director – Global Business Services, Novo Nordisk

This Interactive Knowledge Site Visit would include: 

• Corporate Presentation from the senior representative from Novo Nordisk GBS

• Interactive Q&A Session 

• Guided tour of the site’s operating premises