Phil Gillingham

Director Global HR Operations Microsoft

Experienced global HR Services leader with over a decade of experience in the field. For the past 8 years Phil has been a leader in developing and implementing Microsoft’s global HR shared-services strategy; managing large-scale multi-cultural teams in establishing sustainable delivery centres across the Americas and Europe. He leads with a firm belief that culture, supported by customer-focused KPIs, a structured review cadence, and high-degree of transparency can yield both near-term objectives and more importantly sustainable long-term results.

Pre-Conference SSON Masterclass – Tuesday, 22 April 2025

1:40 PM Building the Agent of the Future with AI for Better Performance

·      Building essential skills for the agent of the future

·      Leveraging the power of AI to improve HR business processes and augment decision making

·      Sharing lessons learnt and best practices to improve employee engagement

Check out the incredible speaker line-up to see who will be joining Phil.

Download The Latest Agenda