At Rakuten Symphony, my focus is on leading HR Functions with a strategic approach to modernizing operations through technological advancements.

My journey began at Xerox, where I was instrumental in transforming the HR functions along with deploying ServiceNow in HR and transitioning HR operations globally to third-party providers, enhancing our global shared services strategy across various functions.My expertise in HR operations and service delivery is underpinned by a solid foundation in deploying Workday, RPA, and AI.

My role encompasses not just the deployment of innovative HR solutions but also the management of high-impact projects and vendor relationships, ensuring streamlined processes and cost savings. With a commitment to excellence and a proactive stance on risk management, our team has delivered seamless payroll transformations and audit processes without major observations, upholding the highest standards of efficiency and compliance. This dedication to transformative leadership in HR continues to drive my mission for strategic development and operational success at Rakuten Symphony.