Dr. S Venkat Kumar is associated with KONE Elevators Inda as a Principal Consultant , Business Support for the Asia Pacific , Middle East region.
Dr.Venkat joined KONE in 2016 as Director and Head, KONE Business Services , responsible for reliable service delivery and unified service management for all business services covering 50+ KONE units across the globe.
Dr.Venkat has over 36 years of industry experience out of which 27 years are in the Global Business Service (GBS) , Shared Services & BPO industry.
Venkat’s areas of expertise includes strategizing business growth, driving transformative change , delivering operations and service delivery excellence coupled with Lean , digitalisation initiatives. He has strong focus on establishing new service verticals and building cost effective global capability centres. His key competencies also include man management and leading high performance teams in matrix structures across multiple locations.
Dr.Venkat had served as Chief Operating Officer of Rural Shores Business Services Pvt Ltd: World’s largest Impact Sourcing and Inclusive Destination. Earlier he was Senior Vice President at Reliance BPO and Unit Head, Chennai – the BPO Services Company of Reliance Group, heading Pan India BPO Operations. He has also been the General Manager, Indian Operations and Director of Indian Board with Hays plc UK. Head of Offshore Shared Services Centre, Chemoil Corporation – largest bunker fuel distributor in the United States and Finance and Project Manager with Facit Asia :: a TATA group Company.
Dr.Venkat having acquired Ph.D in Management Studies from Sri Venkateswara University, Tirupathi, is also a university topper in MBA from the same institution. A very active player in the Industry, Dr.Venkat was Vice Chairman for NASSCOM captive forum (TN & KRL circle) and President of Chennai District Chess Association. With keen interest in people practices , knowledge development and public relations, he has spoken at several key seminars and conferences conducted by professional bodies such as National Association of Software and Service Companies (NASSCOM) , Shared Services and Outsourcing Network (SSON) , Shared Services Forums . He actively participates in academia as guest lecturer and external examiner for various management colleges.
Outside of work Venkat is greatly involved in social service and religious activities and follows his key mantra: “work with simple living and high thinking.” Married to Aruna, a Physiotherapist, he is blessed with two sons Sai Kiran and Sai Pavan pursuing career interests in Engineering.
Check out the incredible speaker line-up to see who will be joining Dr. S Venkat.
Download The Latest Agenda