The crux behind AI is how you can free up your employees and enable them to drive greater value for the enterprise. Venkat Raghavan, Tesco Business Solution's Director of Analytics and Science, shares more on their AI journey since the last five years.

·      Utilising AI to understand customer behaviours

·      Creating a foundation for AI success through data governance, quality, and accessibility

Sharing of real-life use cases how Tesco GBS uses AI (AI, ML and Gen AI) to triangulate information and recommend decisions