Why attend SSOW Malaysia 2025?

SSON brings its leading conference to Malaysia for its twelfth edition: Shared Services & Outsourcing Week 2025. We will be joined by the country’s leading Shared Services and GBS leaders to share their success stories on how they are Staying Ahead of the Curve with a Solid Value Proposition to Stakeholders.  
 
This is where you’ll find new connections, business-critical insights from inspirational speakers & technology experts, and key takeaways on how to curate actionable plans for your centre. 
Malaysia's shared services has experienced significant growth in recent years, where there has been an emerging wave of centres established beyond the capital city too. As leaders in the industry, it is now imperative to strengthen employee value propositions to create a compelling workplace and foster a culture of innovation and development, alongside push for digital transformation for improved productivity and cost effectiveness.

What Does This Mean for Your Shared Service Centre? 

Don't Miss Out On These 2025 Sessions!

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Going Beyond Cost Savings: The Evolving Role of SSCs and GBSs as Revenue Drivers

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Delivering Added Value through IT Functions - Insights from a Global Leader

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The Great Debate: The How and When of AI in Shared Services

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Establishing a Mini Innovation Hub

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Launching Malaysia's First GBS Centre in the East Coast in Terengganu

Insights From Your Industry Peers

64%

GCC & GBS leaders have indicated upskilling employees as a workforce priority for 2025.

51%

Shared Services & GBS Leaders plan to embrace advanced technology for enhanced efficiency and agility for their centre.

51%

Access to master data and enterprise analytics/ a business intelligence hub will have the most impact to driving sustainable business services. 

35%

Leaders believe that aligning Key Performance Indicators (KPI) with strategic objectives is the next step to drive GBS transformation.

16%

SSO & GBS Leaders see new technologies such as Generative AI as the important trend to drive value add for their centres.

Hear What Our Past Attendees Have To Say

On behalf of the Mindsprint team, I would like to thank you for organizing the recent SSOW MY 2024 event. Participating in such a well-curated and informative gathering was a good investment of our time. The insightful sessions provided a platform for meaningful dialogue among industry peers. We eagerly anticipate the upcoming SSOW events in Asia.

Suresh Chettur, Director - Head Intelligent Automation CoE, Mindsprint

Excellent and beneficial conference especially for organizations working on their evolution around people, process and technology.

Vanisri P Varatharaj, SSC Head, Arkema Coating Resins MY

Very insightful session where participants are very open to sharing their experiences! Have gleaned immensely from this community of like-minded professionals.

Sylvia Kon, Corporate Affairs Lead, Nex. Us. Sdn. Bhd

Our Shared Services Asia Community   

Every year, our community grows bigger and bigger – a strong testament to Asia’s Shared Services & GBS industry growth. Join our community today and be a part of the SSON Family!   

Contact the #SSOW Team

Asia's No. 1 Series of Shared Services & GBS events will be back in 2025!
Next up is the 12th edition of the Shared Services & Outsourcing week Malaysia in May 2025.

To secure a spot, book online now. And, for any assistance, please contact us below.

Enquire as a Delegate

Sarah Philip

Head of Delegate Sales 

Enquire as a Sponsor

Richa Jhamnani

Partnership Director