Malaysia's #1 Gathering of Shared Services & GBS Professionals

May 20 - 23, 2025 | Malaysia

Become A Sponsor

View Agenda

Arne Graeber

CEO / Chairman of the Board of Directors Commerz Trade Services (a subsidiary of Commerzbank AG)

Main Conference Day 1 - Tuesday, 11 June 2024

9:00 AM Shared Services Leaders Speak! What Keeps Malaysia's Shared Services Leaders Awake?

Navigating uncertainties in the rapidly evolving digital landscape
Developing strategies to meet evolving skillset requirements
Staying ahead of the curve with innovation and strategies to add value to the business

Main Conference Day 2 - Wednesday, 12 June 2024

3:20 PM Creating a High-Performance Culture in Commerz Global Service Solutions

In any organisation, 60% to 70% of culture is driven by management. As a leader, how can you drive a culture of high performance and the values that are important to leadership? How can you ensure the newer employees adapt to your values? How can you use tools and processes to aid in this journey?

Embedding important design principles for leadership and overall organisation
Driving the right transparencies, performance culture, innovation, and values with culture
After mastering your foundations, how do you move up the value chain?

Check out the incredible speaker line-up to see who will be joining Arne.

Download The Latest Agenda