Philippines #1 Shared Services & Business Services Platform
Post-Conference: Interactive Knowledge Day - Friday, 15 August 2025
Experience first-hand how world-class Shared Services Centers Operate through our guided tour by our Shared Service leaders.
Engage with employees of Shared Services Centers and gain insights to work experience in a hybrid-enabled workplace.
Discover how world-class Shared Services Centers drive growth through their innovative business philosophies
10:00 am - 10:30 am
Registration Opens
- Experience first-hand how world-class Shared Services Centers Operate through our guided tour by our Shared Service leaders.
- Engage with employees of Shared Services Centers and gain insights to work experience in a hybrid-enabled workplace.
- Discover how world-class Shared Services Centers drive growth through their innovative business philosophies
10:30 am - 10:35 am
Welcome Address by SSON Network
- Experience first-hand how world-class Shared Services Centers Operate through our guided tour by our Shared Service leaders.
- Engage with employees of Shared Services Centers and gain insights to work experience in a hybrid-enabled workplace.
- Discover how world-class Shared Services Centers drive growth through their innovative business philosophies
10:35 am - 10:40 am
Opening Remarks by Chairperson
- Experience first-hand how world-class Shared Services Centers Operate through our guided tour by our Shared Service leaders.
- Engage with employees of Shared Services Centers and gain insights to work experience in a hybrid-enabled workplace.
- Discover how world-class Shared Services Centers drive growth through their innovative business philosophies
10:00 am - 12:00 pm
End-to-End Process Integration: Competitive Advantage in Action
Experience firsthand how a leading Philippine SSC/GBS operations achieves superior results through seamless process integration across functional boundaries and technologies.
What You Will Learn:
• Integration Architecture – Framework for connecting previously siloed operations into cohesive, value-driven processes
• Governance Models – Decision-making structures that enable cross-functional collaboration and continuous improvement
• Measurement Systems – Practical KPIs that demonstrate the business impact of integrated process flows
What is Included:
• Corporate presentation from the general manager of the host SSC/GBS
• Interactive Q&A session
• Guided tour of the site’s operating premises
- Experience first-hand how world-class Shared Services Centers Operate through our guided tour by our Shared Service leaders.
- Engage with employees of Shared Services Centers and gain insights to work experience in a hybrid-enabled workplace.
- Discover how world-class Shared Services Centers drive growth through their innovative business philosophies
12:00 pm - 1:00 pm
Networking Lunch
- Experience first-hand how world-class Shared Services Centers Operate through our guided tour by our Shared Service leaders.
- Engage with employees of Shared Services Centers and gain insights to work experience in a hybrid-enabled workplace.
- Discover how world-class Shared Services Centers drive growth through their innovative business philosophies
1:00 pm - 3:00 pm
Centers of excellence for upskilling and reskilling programs
See how a leading shared services centre in Manila developed critical workforce capabilities in response to evolving business demands.
What You Will Learn
• How top-performing SSC structured their Centers of Excellence for maximum learning impact
• Practical approaches to bridging skills gaps through targeted development programs
• Methods to measure ROI on upskilling initiatives that support business transformation
What is Included:
• Corporate presentation from the general manager of the host SSC/GBS
• Interactive Q&A session
• Guided tour of the site’s operating premises
- Experience first-hand how world-class Shared Services Centers Operate through our guided tour by our Shared Service leaders.
- Engage with employees of Shared Services Centers and gain insights to work experience in a hybrid-enabled workplace.
- Discover how world-class Shared Services Centers drive growth through their innovative business philosophies
3:00 pm - 3:00 pm
Welcome Address by SSON Network
- Experience first-hand how world-class Shared Services Centers Operate through our guided tour by our Shared Service leaders.
- Engage with employees of Shared Services Centers and gain insights to work experience in a hybrid-enabled workplace.
- Discover how world-class Shared Services Centers drive growth through their innovative business philosophies
