Post-Conference: Site Tour to JTI - Friday, 9 August 2024

Miks De Cadiz - the Service Delivery Director, GBS Global Supply Chain & Finance 02C from Japan Tobacco International (JTI) and his leadership team will share more on their GBS Evolution Over the Years. Find out how Japan Tobacco International has evolved over the last few years, with a focus on these dimensions: digital transformation, expansion of scope within the center and end to end process transformation through automation.  

JTI has been growing its presence in the Philippine market since its establishment in 2000. It established its GBS center in the year 2020 to help the market grow further in Taguig City. The launch of the GBS Manila has helped them to grown steadily and establish itself as a global multi-function GBS, supporting the country in addressing unemployment, as they continued to hire individuals amidst the backdrop of the Covid-19 pandemic. 

The site visit will include: 

• Corporate presentation from the general manager of the host shared services center 
• Interactive Q&A session 
• Guided tour of the site’s operating premises 

B&M Global Services Manila, Inc. and its Executive Leadership team welcome SSON and its members to its offices for an opportunity to showcase its unique journey in continuously building its capabilities, key competencies, and culture. 

Established in 2000, GSM started as an innovative idea involving a small team of five (5) members providing offshore document support services. Today, GSM is made up of over 1,000 employees who provide a multitude of services to Baker McKenzie's member firms across the world in the areas of technology, finance, admin operations, business development and marketing, human resources, and knowledge management, among others. Its success served as the blueprint for the establishment of Baker McKenzie's three other current shared service centers across the globe. 

GSM focuses on value-driven initiatives that elevate the experiences of its clients, stakeholders, and people. As a result, over the years, they have – along with external organizations – recognized GSM for its excellence in culture creation, IT capabilities, marketing communications, CSR, and health programs, among others. 

The site visit will include: 

• Corporate presentation from the general manager of the host shared services center 
• Interactive Q&A session 
• Guided tour of the site’s operating premises

Lorie Barredo

Executive Director
B&M Global Services Manila, Inc

See Bio