Raquel Torno

Raqs is the Head of Procure to Pay, Tax and Integration Team of Coca-Cola Bottlers Business Services, Inc. (Manila, PH). Leading a team of 65FTE her team is in charge of over seeing the E2E process compliance of Procure to Pay from Vendor Mgt, Procurement Mgt, Receipt Mgt and Accounts Payable Mgt - (The 4 Pillars of PTP). Apart from PTP she also manages the Direct and Indirect Tax, Integration team for Master Data & Access Management and Procurement Support. She also led the kaizen for Procurement, which led to the various process improvement and operational discipline. Apart from this, she is also behind the PTP Automation that led to the 94% successful rate on auto posted transactions through the implementation Freight Billing Management, Recurring Payments and of Auto 3 Way Match which contributed to 99% Payment On Time and 95% vendor satisfaction rate. Under her leadership, the PTP team was awarded Process Team of the year award in 2022 the for exceptional performance. Prior to this role, Raqs led the migration of Coca-Cola Bottlers Malaysia – Accounts Payables scope to CCBBS. A homegrown talent, Raqs has been in the Coca-Cola system for 29 years steadily progressing from analyst to leadership roles in Finance.