Restie Ramirez

SSON Research & Analytics has just unveiled the Top 20 Most Admired SSO/GBS 2023 list and will be presenting some of the aggregated performance trends from the Top 20 winners focusing on people, technology, and productivity. 

Find out what “good” looks like and how to push your SSO/GBS up the value curve. 

One of JTI’s promises is to reduce transactional work and elevate employees’ time to higher value tasks. This allows them to reduce costs and generate more revenue for the business. As JTI sought to change the ways of working, they embarked on an end-to-end journey to make their P2P process more efficient through technology. Hear more from Restie Ramirez - JTI’s Service Delivery Director – on how they deployed their automaton journey in P2P.   

• Creating a roadmap for JTI’s P2P automation journey  
• Investing in a tool that has capability for future needs  
• Choosing and partnering with the right technology vendor that can accommodate the business requirements of JTI, market’s statutory requirement, system enhancements and changes and enablement of self-service solution