SSOW London 2024 | Event Agenda

SSOW London 2024 | Event Agenda


The 18th Annual Shared Services & Outsourcing Week London is back this October 14-16 with a revamped programme packed with brand new learning formats and hands-on experiences!

Are you seeking genuine value from Generative AI for GBS and Shared Services? Looking for transformative strategies to align GBS with enterprise objectives? Excited about co-creation opportunities for actionable strategies, innovative tools, and practical methods for immediate implementation? Look no further!

Speakers this year include:


Embark on an enriching journey through this year's dynamic themes, exploring Co-Pilots, LLM, Speech to Text, Knowledge Management, Gen AI, and Workforce Management.

Why Attend?

• Learn how to build a compelling business case to launch, scale, and expand global shared services.

• Join an in-depth dialogue on becoming the enterprise transformation engine, focusing on alignment, trust, and capability building.

• Develop a systematic foundation to advance AI capabilities.

• Enhance efficiency and cost-effectiveness with a focus on process design, standardisation, automation, and excellence.

• Drive GBS 2.0 value creation through customer centricity, process excellence, and a data-driven digital approach. This is the foremost practitioner-led event dedicated to shared services and GBS in Europe in H2. Network with over 300 senior professionals to discuss major challenges and insights within the GBS community.

Don’t miss your chance to elevate your Shared Services journey!