Gooty Chakradhar Agraharam, the Global Head of Intelligent Process Automation for Cognizant’s Intuitive Operations and Automation (IOA) service line. He leads the Intelligent Process Automation team (including Neuro Process Automation team), significantly contributing to enterprise automation’s growth and success, and serves as the UK IOA Lead, dedicated to expanding our digital operations market footprint. Gooty is a seasoned leader with 27 years of experience in Modern Business Process Services. His expertise spans AI, Automation, Analytics, BPM, enterprise Platforms , shaping organizations to navigate evolving technology landscapes. His prior leadership roles at DXC, ITC Infotech, and WNS, along with previous stint at Cognizant, showcase a track record of driving digital transformation, establishing global operations, and securing major contracts combining best of BPO and IT operations. Gooty recently represented Cognizant @ World Economic Forum, Davos discussing cognizant position on AI and Automation . An MBA graduate from IIM Calcutta, India, Gooty is not just a tech visionary but also a socially conscious leader, actively supporting children and education-related causes.
Were you in Lisbon? Watch the G6 Debate? This time we are taking a different tack, asking the BPO challengers to opine on the industry, the competition, and why smaller can be beautiful. The leaders of these more agile, nimble organizations will put themselves in the line of fire, debating such questions as
- What’s the value proposition of a smaller BPO?
- Is the GBS industry moving to best in breed solutions?
- What’s the advantage of partnering with a player that has deep expertise in select areas?
- What should GBS and shared services leaders expect when working with a challenger?
- Is the GBS industry moving to best in breed solutions?
Check out the incredible speaker line-up to see who will be joining Gooty.
Download The Latest Agenda