Madeleine Roach

Executive Vice President, Head of Business Operations Sanofi

As Head of Business Operations, a newly created role, Madeleine Roach is focused on delivering best-in-class enterprise services enabling Sanofi to chase the miracles of science to improve people's lives. The Business Operations Business Unit is bringing together existing business service activities and driving further expansion of centralized services with a focus on driving efficiency and productivity to fuel business growth and Sanofi’s investment in science. Madeleine joined Sanofi in 2022 as Head of Internal Audit and Risk Management. Previously, she worked at AstraZeneca as Head of Global Finance Services Asia-Pacific and Global Business Services Site Lead in Malaysia, delivering a wide range of business services to stakeholders and further expanding the site with the addition of value-add services and digitalization capabilities, whilst attracting top talent through strong employer branding. Madeleine also held positions of growing responsibilities in Finance and Global Business Services at AstraZeneca, after starting her career at PwC and KPMG in Assurance and Advisory services, in Germany and the UK. Madeleine holds a BA (Hons) in Economics and Politics from the University of London, School of Oriental and African Studies.

Conference Day 1: Tuesday 15th October

9:35 AM THE MILLION DOLLAR QUESTION FIRESIDE CHAT FROM GBS LEADERS TO CHIEF TRANSFORMATION OFFICERS: HOW CAN GBS REDEFINE BUSINESS OPERATIONS AT THE ENTERPRISE LEVEL?

As business service organisations continue to push the envelope, we see a new breed of GBS leaders who are acting as chief operating officers or chief transformation officers, not only to provide service and support but also to enable value and transformation at the enterprise level. This session will showcase how these leaders are driving this new trend forward in reality:

·       Creating a service organisation that goes beyond GBS, expanding into business operations to include commercial, R&D, Supply Chain to cover the entire value chain

·       Rethinking business units and trailblazing on value creation beyond efficiency and productivity to fuel business growth

·       Building best-in-class business support capabilities across the full organisation

·       Overcoming the change barriers to push through large scale complex transformation

Check out the incredible speaker line-up to see who will be joining Madeleine.

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