EVOLVING AND FUTURE-PROOFING GBS:
ENABLING ENTERPRISE TRANSFORMATION & MOVING GENERATIVE AI ADOPTION FROM 'WHY' TO 'HOW'

14 - 16 October, 2024 | Novotel London West, London, United Kingdom

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Phil Gillingham

Director Global HR Operations Microsoft

Experienced global HR Services leader with over a decade of experience in the field. For the past 8 years Phil has been a leader in developing and implementing Microsoft’s global HR shared-services strategy; managing large-scale multi-cultural teams in establishing sustainable delivery centres across the Americas and Europe. He leads with a firm belief that culture, supported by customer-focused KPIs, a structured review cadence, and high-degree of transparency can yield both near-term objectives and more importantly sustainable long-term results.

Pre-Conference Workshops & Innovation Showcase & Innovate-A-Thon: Monday 14th October

9:00 AM WORKSHOP D: MAKING IT REAL: INTEGRATING AI TECHNOLOGIES IN HR SERVICES

Enhancing HR Operations with AI technologies is a dynamic process, evolving at a fast pace. Understandably, there is increased skepticism around how to practically and responsible apply AI in HR service delivery. In this session, practitioners who have implemented AI in HR operations will share key lessons learned and ideas on the future of AI in HR Services. Attend this session to learn about:

· How AI technologies can be integrated in HR operations to optimize workflows and augment decision-making

· Specific examples in which AI-driven tools are used to refine recruitment processes and improve employee engagement

· Leveraging analytics to gain insights into employee performance

Check out the incredible speaker line-up to see who will be joining Phil.

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