EVOLVING AND FUTURE-PROOFING GBS:
ENABLING ENTERPRISE TRANSFORMATION & MOVING GENERATIVE AI ADOPTION FROM 'WHY' TO 'HOW'
Tom Bangemann
Head of Data Development & Research SSON Research & Analytics
Tom worked at Arthur Andersen for 9 years, and at The Hackett Group for 19 years. He is a senior advisor with profound experience in delivery, sales, business development and international consulting practice leadership. He is also a subject matter expert for GBS, benchmarking and KPI models.
Tom was a regular Board member of a publicly listed software company. He was also named “HR Superstar” by HRO Magazine 5 times between 2005-2019 and has mentoring and coaching experience up to the level of mentoring CHRO of 1bn listed company.
Tom has been a regular event speaker, chairman and panelist, and author. He has been voted onto SSON expert panels G6 Europe, G6 Australia, D6 Germany and C6 China. He was Chairman of the Arab Outsourcing event twice and chaired GBS events in China for 10 years. Tom received the award of "Thought Leader of the Year" from SSON in May 2010. He is also the founder of several GBS communities, and proactive supporter of new business setups.
Pre-Conference Workshops & Innovation Showcase & Innovate-A-Thon: Monday 14th October
11:00 AM WORKSHOP F: GBS EVOLUTION: NAVIGATING DIGITAL TRANSFORMATION IN INVOICE-TO-CASH
Explore the role of Global Business Services (GBS) in Invoice-to-Cash (I2C) digital transformation. Uncover trends, strategies, and practical insights to navigate the complexities of this evolution. Industry experts will share best practices, case studies, and actionable techniques, providing participants with the tools to optimize finance processes for sustained success.
Workshop Highlights:
- Current Trends in GBS and I2C: Stay ahead of the curve by understanding the latest developments and trends shaping the GBS and I2C landscape.
- Strategies for Successful Transformation: Learn proven strategies to initiate and manage a successful digital transformation in the Invoice-to-Cash process within the framework of Global Business Services.
- Practical Insights from Industry Experts: Benefit from firsthand experiences and insights shared by industry experts, providing you with a practical understanding of the challenges and opportunities in GBS-driven I2C transformations.
- Best Practices for Optimization: Explore a curated set of best practices that can be implemented to optimize your finance processes, enhance efficiency, and streamline the Invoice-to-Cash workflow.
- Actionable Techniques for Implementation: Walk away with tangible, actionable techniques that you can immediately implement in your organization to drive positive change and maximize the benefits of digital transformation.
Conference Day 1: Tuesday 15th October
11:00 AM A JOURNEY TOWARDS DIGITAL R2R WITH TRIVIUM PACKAGING & BLACKLINE
Join us on Trivium Packaging’s transformative journey of the Record to Report (R2R) function with BlackLine.
• The execution of the Transformation Program in the Trivium Packaging’ BSC to provide a solid foundation for building a state-of-the-art R2R function.
• Sharing insights and experiences on what is making this journey successful so far, the lessons learned and how they plan to take this transformation to the next level.
• This is a not-to-be-missed session for finance professionals seeking to take their function to new heights.
5:25 PM A Can't Miss! The 2024 State of the Shared Services & GBS Industry Survey Highlights & Trends
Tom Bangemann shares highlights, trends and interpretation of survey data from SSON Research & Analytics State of the Industry Survey & Report 2024. In this session, we explore trends in operating model, location considerations, technology adoption, CX and EX, among other topics.
Check out the incredible speaker line-up to see who will be joining Tom.
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