EVOLVING AND FUTURE-PROOFING GBS:
ENABLING ENTERPRISE TRANSFORMATION & MOVING GENERATIVE AI ADOPTION FROM 'WHY' TO 'HOW'

14 - 16 October, 2024 | Novotel London West, London, United Kingdom

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Vincent Lacour

Director & Global Process Lead, GBS Onboarding to Resolution Lexmark

Vincent Lacour has been with Lexmark for 17 years with leadership position in Supply Chain (Paris, Budapest), in Information Technology (Geneva) and in GBS (Geneva) with teams located across time zones. Vincent joined GBS organization early 2019 to lead their Digital Transformation journey with a focus on Data & Analytics. Recently, Vincent was appointed as the Director and Global Process Lead for Services activities, providing him with a unique opportunity to apply his digital transformation insights directly to operational processes. His passion for innovation and continuous improvement continues to shape Lexmark GBS journey toward excellence in services and operations.

Conference Day 1: Tuesday 15th October

2:30 PM EXPERIMENTING WITH GENERATIVE AI: SHARING APPLICATIONS IN CONTRACT PROCESSING AND REPORTING

The conversation surrounding Generative AI has evolved beyond leveraging Co-pilot and ChatGPT for general productivity improvement, shifting towards identifying the right processes where we can apply these powerful tools to drive a significant transformation in how we manage our operations. This session will share how companies are pioneering into Gen AI to transform shared services processes:

· Shifting Gen AI applications towards shared services processes; identifying the use cases

· Sharing the application where co-pilot can be utilised to read and process deliverables from complex contracts

· Sharing an application of Gen AI enabled reporting leveraging certified datasets

Check out the incredible speaker line-up to see who will be joining Vincent.

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