EVOLVING AND FUTURE-PROOFING GBS: 
ENABLING ENTERPRISE TRANSFORMATION & MOVING GENERATIVE AI ADOPTION FROM 'WHY' TO 'HOW'

14 - 16 October, 2024 | Novotel London West, London, United Kingdom
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SHARED SERVICES & OUTSOURCING WEEK LONDON 2024

With the rapidly evolving technology landscape and the increased pressure to explore the true power of Generative AI, leaders in the GBS and shared services industry are yet again facing a stern test of their ability to evolve and transform. The only way to stay relevant is to keep pushing the envelope.

We want to extend a huge thank you to everyone who joined us at this year's Shared Services & Outsourcing Week London for insightful discussions, thought leadership, and invaluable networking. Whether you attended to share innovative strategies, learn from industry leaders, or connect with peers, we hope you found the conference as impactful and rewarding as we did.
 
This year’s SSOW was packed with forward-thinking sessions, engaging workshops, and exciting new ideas that will shape the future of shared services and outsourcing. The energy and enthusiasm we saw throughout the event was truly inspiring!

Check back soon for the Post-Event Report which will contain some key insights from the event and don't miss the opportunity to join us for the 25th Anniversary edition of Shared Services & Outsourcing Week Europe in Lisbon in May 2025!

EXPLORE THE EVENT AGENDA

MEET THE SHARED SERVICES & GBS LEADERS WHO JOINED US!

VIEW THE COMPLETE SPEAKER PANEL

INTRODUCING THE SSOW INNOVATE-A-THON

Our brand new hackathon-inspired event, designed for GBS, Shared Services, and Transformation leaders, is intended to help develop solutions to real-world challenges. By participating, you will gain tools to think creatively and improve collaboration within your organisation to solve complex business and customer challenges.

So, how did it work this year? Teams of six collaborated to choose a Challenge Statement, developed a solution and pitch, and then competed for an award based on their presentations.
We had three Challenge Statements for you to choose from:

Challenge Statement 1:

Creating your own launching & migration play guide

Curated by experts from companies such as Zalando, Johnson Matthey, IVC Evidensia and The Weir Group.

Challenge Statement 2:

Developing and communicating the GBS value system

Curated by experts from companies such as AstraZeneca, Imperial Brands PLC and Rolls Royce.

Challenge Statement 3:

Creating business cases for Generative AI

Curated by experts from companies such as Bosch Service Solutions and Citco Fund Services Lithuania.

LEARN MORE about the innovate-a-thon

DIVE INTO OUR LATEST CONTENT

[Report] Why GBS Models Fall Apart: The Handbook To Ensuring Your GBS Survival

Access Report

[Case Study] AI in Action: Transforming Theories into Tangible Success Stories

ACCESS REPORT

[Report] The UK & Europe – Digital, Data, & Developing AI: the New Face of GBS

Access Report

WHAT DID SSOW LONDON LOOK LIKE THIS YEAR?

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300+

ATTENDEES

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75+

SPEAKERS

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19

SPONSORS

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50+

SESSIONS

WHat our Attendees had to say

"The event was terrific, super well organised, and I felt very welcome and super well taken care of. The topics were right on, in the plenary sessions and the other sessions that were organised. I also spent quite some time with the vendors in the booths who had really great proposals to make and we have several follow-ups. Super thanks again, and looking forward to the future events.”

Group Business Services Officer, Mondelez

“This is the 4th SSOW I have been to and I felt the quality of the speakers overall and presentation content was very high and I was impressed”

Head of Shared Services, Computacenter

“Attending the European Shared Services and Outsourcing Week in beautiful Vilnius gave me a lot of insights, learnings, inspiration and a network of fellow passionate shared services professionals. Whichever part of the shared services journey you may be in, this event is definitely worth going to #SSOW.”

Global Process Leader – Purchase to Pay at Sulzer Management

“It was an amazing event and all the sessions delivered tremendous value!”

Finance Director, Barilla Group

“What an amazing and inspiring experience!”

Finance & Accounting Team Leader, SEG Automotive

“So much inspiration from this year’s event in all the discussions and networking”

Global Functional Owner, Apollo Tyres

“Thank you SSON! It was an amazing event and all the sessions delivered tremendous value! It was a great pleasure to join and to speak! See you next time!”

Finance Director, Barilla Group

“Thank you to all who have opened the door to their experience and observations. Learning from your examples will hopefully allow us to act faster and better. Lots of food for thought - thanks to you all.”

Director Service Development & OPEX, Carlsberg Group

“It’s an experience that gives you tools to be better”

Regional Leader, SEG Automotive

“Great energy and valuable insights on new technologies and the future of GBS”


OMV Petrom Global Solutions

“Just attended the Shared Services and Outsourcing Week in Estoril / Portugal. 3 days full of insights and discussions about trends and technology developments in the Shared Services Industry. Very inspirational event #SSOW”

Vice President, DHL

“I enjoyed all the SSOW sessions. Each event I learn new things!”

Senior VP Global Business Services, adidas

“Great pleasure to be part of this awesome event!”

Project Manager at Programme Management Office, Sonae MC

“Fantastic event. Looking forward to next year.”

VP Software EMEA, Apex Analytics

“The SSON event in Lisbon was amazing since I got to meet a lot of people working in different sectors, living the journey of shared services”

Head of Operational Support, AZADEA SSC

“Very dynamic sessions, a lot of food for thought, great speakers! Congratulations to entire SSON team!”

Finance Director, Federal-Mogul Motorparts

Contact The #SSOW Team

Europe's No.1 Series of Shared Services & GBS events will be back in 2025!
Next up is the 25th Anniversary edition of Shared Services & Outsourcing Week Europe in May 2025.
To secure a spot, book online now. And, for any assistance, please contact us below.

To learn more about our Attendee Qualification Criteria, please get in touch with us below!

Enquire as a Delegate

Harry Green
Head of Delegate Sales

ENQUIRE HERE

Enquire as a Sponsor

Sean McVeigh
Partnership Director

ENQUIRE HERE

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London SW1V 1JZ
Telephone: 44 (0) 207 368 9300
Fax: 44 (0) 207 368 9301
Email: enquire@iqpc.co.uk

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