Global growth for GBSs and SSOs continue to battle headwinds, ranging from raising cost pressures, geopolitical tensions, technology-driven disruptions and banking strains in the US and Europe. The silver lining: Despite a volatile environment, Asia and the Pacific remain a dynamic region – with growth projected to increase this year to 4.6%, up from 3.8% the year before, according to the International Monetary Fund (IMF). Organisations must embark on a journey to adapt swiftly, reshape their operations and stay ahead of the curve to remain competitive. Download this latest SSON Asia Benchmarking Report based on interviews and sharing from GBS, GCC, BPO leaders in Asia. Get exclusive insights to priorities and strategies of these leaders, and how they intend to be ahead of their competition.
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