SSOW Asia Knowledge Center

Featured Downloads: Case Study

Kimberly Clark Case Study 2024: Turning Data to Dollars

Global Business Services (GBS) deals with various functions that support a company's core operations. By turning data into dollars, GBS can significantly improve a company's bottom line in many ways. Read all about Kimberly Clark's case study on how they turn 'Data to Dollar', learn all about:-Their successful framework to...

Understanding Boston Scientific’s Big Leap from GBS to a “Global Capability Centre”

The GBS game has changed. Going beyond standardisation and centralisation, GBS centres themselves have to remain relevant to businesses in the digital environment. Taking the lead, Boston Scientific is undergoing a GBS transformation journey where they evolve towards a “Global Capability Centre” – but is it for everyone? Presented by Sudhir...

Featured Content

State of Shared Services Digital and Automation Journey: Asia 2024

SSCs in Asia are actively embracing digital transformation. While the pace varies, automation and data analytics are becoming key drivers for efficiency and innovation. Download this infographics piece to find out where you are as compared to your peers on this digital transformation journey.

SSOW Asia 2024 Post-Show Report

The 27th Shared Services & Outsourcing Week Asia 2024 held from 15-18 October 2024 concluded on a successful note. We had almost 400 attendees and 40 of Asia’s movers and shakers from the industry come together to share their perspectives and insights across the 4-day event. Our attendees took away...

State of Shared Services Industry Report 2024: Asia

According to data collected in SSON’s State of the Shared Services and Outsourcing Industry Survey in 2024, the shared services industry is incredibly developed in Asia. For example, the vast majority of Asia-based respondents described their organization as multifunctional and multi-country (60.75%). In contrast, less than 4% labelled their organization...

Asia Benchmarking Report 2023

Global growth for GBSs and SSOs continue to battle headwinds, ranging from raising cost pressures, geopolitical tensions, technology-driven disruptions and banking strains in the US and Europe. The silver lining: Despite a volatile environment, Asia and the Pacific remain a dynamic region – with growth projected to increase this year...

Sponsorship Opportunities

SSOW Asia 2025 Sponsorship Guide

The world of Shared Services, Business Services and Outsourcing is constantly evolving. As a result, SSOs in Asia are looking at ways to differentiate themselves while value adding to the Shared Services eco-system in the region. The SSOW Asia has become a must-attend platform for business services leaders to grow,...

SSOW Asia 2024 Attendee List

Find out who will be attending SSOW Asia 2024 - including the companies and job titles. Download the list to see the full overview.

SSON Impact Awards 2024

SSON Impact Awards Asia Winners List 2024

SSON Impact Awards Asia 2024 is a globally recognised annual industry awards ceremony and celebrates Shared Services Organisations (SSOs) and service delivery teams who have exceeded industry standards in their SS&O initiatives. We want to extend a huge congratulations to all winners on the great achievement and recognition, truly well...

SSON Impact Awards Asia 2024 Programme

SSON Impact Awards Asia 2024 promises to be a night of celebration and fun as we reveal all the winners this year dressed up to our Superhero theme. Download programme booklet for more details.

SSON Impact Awards Asia 2024 Brochure

SSON Asia is excited to announce that the SSON Impact Awards Asia 2024 will be taking place this year at the 27th Annual SSOW Asia event on 16 October 2024!This globally recognized annual industry awards ceremony honours and celebrates Shared Services Organizations (SSOs) and service delivery teams who have exceeded...

SSON Impact Awards Asia 2024 Attendee List

Find out who you'll get to meet at the SSON Impact Awards Asia 2024!