Professional GBS™️ Course
BRAND NEW FOR SSOW Asia 2022!

 Join us for a two-day immersion and 'module' certification

Why Get Certified?

  • The Shared Services Industry will double in size in the next five years, and GBS is the model of choice according to SSON Analytics data. However, the higher-end transformational GBS skills that go beyond transactional operations and labour arbitrage are in short supply but are in high demand
     
  • Join a cohort of industry peers that you can rely on year-round for professional support
     
  • Through an exclusive arrangement with the Business Services Institute™, SSOW is able to offer Professional GBSTM training and certification at a discounted pricing to conference attendees

Training is based on a proven methodology from highly successful companies. You will develop measurable outcomes and learn how to deliver up to 50% cost reductions, increased agility and 3x the value creation.


Professional GBS™️ ​Operations Management ​Course Overview

DAY ONE – Thursday, 20 October 2022

GBS Operations Management covers a range of knowledge areas that result in the creation and management of efficient processes to deliver an organisation's product or service.


Professional GBS™️ ​Service Management ​Course Overview

DAY TWO– Friday, 21 October 2022

GBS Service Management covers all aspects of defining, building and running Services for the business. These topics are critical for running an effective, efficient service organisation. This course uses the brand-building framework of Who we serve, What we do and how we meet the business need and teaches how to focus on value delivery.


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