ASIA’S NO. 1 SHARED SERVICES & GBS EVENT

October 13 - 16, 2025 | One Farrer Hotel, Singapore
POST-SHOW REPORT
Become a Sponsor
Register Now

SSON Impact Awards 2025 Judges

Dr. Patricia Francis, C.A. (M), FCCA (UK)
Dr. Patricia Francis, C.A. (M), FCCA (UK)
Head of Global Financial Markets Operations Strategy and Learning & Development
Standard Chartered
Sharmini Krishnan
Sharmini Krishnan
Head of PMI Business Solutions (Philippines) Inc.
Philip Morris International
Rajeev Mall
Rajeev Mall
Vice President - Mondelēz Digital Services
Mondelēz International
Naveen Mohan
Naveen Mohan
GBS Head - Asia-Pacific
Siemens Technology and Services Pvt. Ltd.
Philip Tan
Philip Tan
Head of Centre
UOB Innovation Hub 2 & UOB Centre of Excellence
Beth Villanueva
Beth Villanueva
Head of Shared Services Center Delivery Excellence Team
Essilor Shared Services Philippines Inc
Stephan Bily
Stephan Bily
Vice President, Global Business Services (GBS) President
Lexmark R&D Corporation
Mark Bueltel-Herz
Mark Bueltel-Herz
Managing Director
BASF Asia-Pacific Service Centre
Yasutaka Zushi
Yasutaka Zushi
Takeda Business Solutions, Finance Solutions Japan/China Head & Japan Site Lead
Takeda Pharmaceutical Company Limited
Gavin Lam
Gavin Lam
Vice President, Global Business Services Operations
NTT DATA Inc
Dr. Sanjeev Rastogi
Dr. Sanjeev Rastogi
Chief Executive Officer – GCC
Adani Group
Shee Na Wee
Shee Na Wee
Senior Director - GBS Malaysia
Smith & Nephew

2024 Shared Service & GBS Leaders

Rajeev Mall
Rajeev Mall
Vice President - Mondelēz Digital Services
Mondelēz International
Sai Kuan Yuen
Sai Kuan Yuen
Deputy Chief Executive
VITAL Shared Services
Arne Graeber
Arne Graeber
CEO / Chairman of the Board of Directors
Commerz Trade Services (a subsidiary of Commerzbank AG)
Vanessa Rechter
Vanessa Rechter
GBS Transformation Global Head
Kerry
Stephan Bily
Stephan Bily
Vice President, Global Business Services (GBS) President
Lexmark R&D Corporation
Beth Villanueva
Beth Villanueva
Head of Shared Services Center Delivery Excellence Team
Essilor Shared Services Philippines Inc. 
Kenneth Lim
Kenneth Lim
Head, NTU Shared Services
Nanyang Technological University Singapore
Puneet Gupta
Puneet Gupta
Managing Director
MUFG Investor Services Malaysia
Raquel Torno
Raquel Torno
Head of Procure To Pay, Tax and Integration Team
Coca-Cola Bottlers Business Services
Cindy Choong
Cindy Choong
Global Business Services Director for APAC
ADM
Dr. Patricia Francis, C.A. (M), FCCA (UK)
Dr. Patricia Francis, C.A. (M), FCCA (UK)
Head of Global Financial Markets Operations Strategy and Learning & Development
Standard Chartered
Yasmin Bte Mohd Ramzi
Yasmin Bte Mohd Ramzi
Head of People Strategy
Tenaga Nasional Berhad GBS
Sharmini Krishnan
Sharmini Krishnan
Head of PMI Business Solutions (Philippines) Inc.
Philip Morris International
Nathalie Bernardo
Nathalie Bernardo
Vice President and Site Head
Sun Life Global Solutions Philippines
Sankar Narayan S
Sankar Narayan S
Global Business Services India Site Head
Smith and Nephew
Yasutaka Zushi
Yasutaka Zushi
Takeda Business Solutions, Finance Solutions Japan/China Head & Japan Site Lead
Takeda Pharmaceutical Company Limited
Sandeep Poddar
Sandeep Poddar
Global Head of Record to Report & India Site Lead
Philip Morris International
Chen Theng Aik
Chen Theng Aik
Director and Head of Center for Financial Services (CFS)
Pall Corporation
Naveen Mohan
Naveen Mohan
GBS Head - Asia-Pacific
Siemens Technology and Services Pvt. Ltd.
Vandana Sharma
Vandana Sharma
Head of GBS AMEA
Kellogg Company
Cindy Shi
Cindy Shi
Head of Amway Global Business Services
Amway China
Shee Na Wee
Shee Na Wee
Senior Director - GBS Malaysia
Smith & Nephew
Gavin Lam
Gavin Lam
Vice President, Global Business Services Operations
NTT DATA Inc
Nurmurniza Md Zakaria
Nurmurniza Md Zakaria
Head of Operations TGBS
Tenaga Nasional Berhad GBS
Luke Joseph
Luke Joseph
Vice President GBS Procurement S2C and Head of Country
BP Malaysia
Susan Atmaja
Susan Atmaja
Director, Quote-to-Cash (Q2C) Operations Market Leader for ASEAN, ANZ and Korea Markets
IBM
Volodymyr Volkov
Volodymyr Volkov
Marketing Services Delivery Director GBS Asia Pacific, Americas, MENEAT, CIS
JTI (Japan Tobacco International)
Freddie Yong
Freddie Yong
Innovation and Product Management Lead
AstraZeneca APBS Sdn Bhd
Natalia Purba
Natalia Purba
Change Management Lead
PT Pertamina (Persero
Geeta Gadekar
Geeta Gadekar
MD and CEO
Publicis Resources India
Len Fernandez
Len Fernandez
Head of Business Excellence
Coca-Cola Bottlers Business Services
Chris Mulliken
Chris Mulliken
Head of Transformation Management; Innovate Jardines
Jardine Matheson
Dharmender Kapoor (DK)
Dharmender Kapoor (DK)
Chief Executive Officer
Mindsprint
Biddappa Sachin Machanda
Biddappa Sachin Machanda
Country Manager & Vice President
ProHance
Nandheesh Sathyavelu
Nandheesh Sathyavelu
Director of Statutory Reporting
Thomson Reuters
Sakshi Rehani
Sakshi Rehani
Statutory Reporting Proposition Lead, Asia & Emerging Markets
Thomson Reuters
Deepak Mendiratta
Deepak Mendiratta
Senior Director of People & Culture
Annalect India
Florian de Longvilliers
Florian de Longvilliers
Former Regional Finance Director
APAC Operations and Transformation
Syazana Lim
Syazana Lim
Senior Analyst & Head of Product
SSON Research & Analytics
Soundar R
Soundar R
Associate Director – Finance & Accounts Practice & Transformation
Mindsprint
Mark Bueltel-Herz
Mark Bueltel-Herz
Managing Director
BASF Asia-Pacific Service Centre

In Partnership With :

Shared Services

QUESTIONS?

Contact us via email at enquiry@iqpc.com.sg.

Iqpc Icon

©2025 IQPC. All rights reserved.