Florian has over 2 decades of leadership experience in transformation and operations with Global Business Services across diverse industries, multinationals, and regions. Most recently, he led and operated Regional and Global Business Services for one of the largest advertising agency networks, with global headquarters in both Asia and Europe and offshore centres in India, China, and Europe. Florian has successfully brought a service-driven mindset, empowering amazing teams to deliver world-class performance. With a passion for operational excellence, he continues to focus on creating scalable and high-impact services with a learning mindset and social responsibility.