ASIA’S NO. 1 SHARED SERVICES & GBS EVENT

October 13 - 16, 2025 | One Farrer Hotel, Singapore

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Kenneth Lim

Head, NTU Shared Services Nanyang Technological University Singapore

Kenneth Lim is Head of NTU Shared Services. In this role, he is responsible for leading NTU's shared services operations (Human Resources, Finance, Procurement, Technology and Student OneStop) and overall expansion activities. Kenneth has over 19 years of experience in business operations management, process transformation, large-scale strategic program and project management. Kenneth joined NTU in 2022 where he is responsible for the delivery of a 200+ shared services onshore resource team.

16 October | Main Conference Day One

2:20 PM Roundtable B: Leveraging AI and Machine Learning for Optimised Processes

18 October | Generative AI in Shared Services Focus Day

10:35 AM Opening Remarks by Chairperson

11:20 AM Redefining Time for the Workforce to Optimise Value and Support Business Initiatives with Technology & Resource Upskilling

· How UI, Analytics, Data and Gen AI can shift labour needs, create capacity creation, and build strategic value for the business

· Exploring best practices to foster strategic thinking and encourage responsibility amongst your workforce to enable further career development

· Defining the role of your human workforce and their importance to the success of AI implementation

2:20 PM Let’s Talk! Key Takeaways & Action Points

Join our friendly roundtable session, Let's Talk! Discover best practices, key takeaways, and actionable points to improve your AI endeavours. Let's learn and grow together!

Check out the incredible speaker line-up to see who will be joining Kenneth.

Download The Latest Agenda