Natalia Purba

Change Management Lead PT Pertamina (Persero

Natalia Purba is a change management leader at Shared Services Pertamina, with a background rooted in accounting. Graduating in 2004, she began her career as an external auditor at Ernst & Young Indonesia before joining Pertamina's Finance Directorate in 2007. Throughout her tenure, Natalia has been pivotal in numerous transformative projects within Pertamina, including SAP-ERP implementation, Shared Services establishment, IFRS adoption, and restructuring initiatives. Pursuing an MSc in Business Analysis and Strategic Management from the University of Manchester, she enhances her strategic competence. Currently, Natalia leads the Change Management Team at Pertamina Shared Services, overseeing seamless implementation, system updates, and process refinement across the organization. Her focus includes leadership alignment, stakeholder engagement, and training initiatives, ensuring operational excellence and customer-centric solutions.

15 October | Change Management in Shared Services Focus Day

11:20 AM Cultivating Transformation within the GBS


  • Empowering not only the internal business but going beyond the GBS to touch employees across the group and external customer 
  • Empowering employees as change agents: training and communication strategies 
  • Embedding flexibility and adaptability into the organisational DNA 

Check out the incredible speaker line-up to see who will be joining Natalia.

Download The Latest Agenda