Shared Services continues to strengthen its role as a key pillar of resilience in a disruptive world with continuous cost pressure and increasing market volatility. In addition, the talent pool of Shared Services is invaluable in delivering innovation, automation, advanced services and new ways of working. As a result, people become your most valuable asset.
Managing employees’ end-to-end work experience is key to organisational success. In the current hybrid working environment where employees are scattered, technology and innovation become essential to help businesses gain visibility to their workforce and simultaneously engage and empower employees with self-service options. As a result, SSCs need to shift their focus from cost optimisation to employee experience and put the most effort into pushing digital transformation.
On 14 December 2022, we will gather industry experts to explore the transformation of HRSSC and using digitalisation to build organisational capabilities.