ACCELERATING THE GBS MATURITY CURVE: FROM FOUNDATIONAL CAPABILITIES TO ULTIMATE VALUE CREATION

At SSOW Europe 2025, we’re championing the evolution of GBS maturity to meet the demands of a dynamic business landscape. As the GBS influence grows beyond traditional IT, Finance and HR functions to enable core areas like commercial operations, supply chain, R&D etc, supported by AI and Global Capability Centres, agility and innovation are now key to sustaining value. Whether you’re starting your journey or leading mature operations, our highly personalised agenda programme packed with tailored benchmarking sessions and in-depth connections with trusted partners will equip you to drive resilience and impact in your own GBS and shared services. Join us to celebrate 25 years of pioneering transformation and shaping the future of GBS, together!

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OUR 2025 SPEAKER LINE-UP

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TOP 10 THEMES SHAPING SSOW EUROPE 2025

VALUE CREATION

ACTIONABLE AI & TRANSFORMATION

END-TO-END INTEGRATION

PROCESS EXCELLENCE

EXPERIENCE DESIGN

FUTURE-PROOFING TALENT

BUILDING GBS FOUNDATIONS

FINANCE TRANSFORMATION

HR TRANSFORMATION

REFINING GPO STRATEGIES

LEARN MORE ABOUT OUR THEMES

"It was a well-organised, high-quality event featuring many excellent speakers. It was attended by hundreds of Global Business Services (GBS) leaders from some of the most impressive companies on the planet."

MD Workforce, ADEC

“This is a terrific event to meet like-minded individuals in the GBS/Shared Services space, including vendors, participants, and speakers. Every year, I take away several golden nuggets to bring back to my organisation and team.”

Director Shared Services, Equans UK & Ireland

“A perfectly executed event with the right people - always a pleasure to return!”

Head of Process Management, Fresenius Kabi

“Great event that everyone in GBS does or should attend.”

Site Leader, Boston Scientific

“I have been to many GBS conferences. SSOW stands out for its quality of content, speakers, and attendees. It is a great forum to share insights and get updated on the latest developments in our sector.”

Principal, Locationperspectives

“It’s a no-brainer. If you think about all the other events that might be vying for your time, I don't think you'll find a comparable event with the same type of content and attendees. Full stop.”

Director, Global HR Services and Operations, Cabot Corporation

“The most inspiring Business Services conference in the world.”

Head of Business Services Europe, Knorr-Bremse Services Europe

“This event is very important to us. We get a chance to meet with hundreds of clients in person and strengthen our relationships with them. We also meet many prospective clients, giving us the opportunity to expand our client network.”

Maria Saggese, GBS Lead Partner Global & EMEIA, EY

“We were absolutely amazed with the depth and the breadth of the attendees”

Executive Vice President Head of Europe, Capgemini

“Sign up now…it’s one of the best investments you will make for the future.”

VP & COO Global Finance Services, AstraZeneca

Contact The SSOW Team

Europe's No.1 Shared Services & GBS event is back this coming May! The 25th Annual Shared Services & Outsourcing Week will host the largest group of Shared Services and GBS leaders under one roof ever at the beautiful Estoril Congress Centre in Portugal on 19-23 May 2025 .
To secure a spot, book online now. And, for any assistance, please contact us below.

Enquire as a Delegate

Harry Green

Head of Delegate Sales

ENQUIRE HERE

Enquire as a Sponsor

Sean McVeigh

Partnership Director

ENQUIRE HERE

In Partnership With :

Shared Services

QUESTIONS?

Address: IQPC Ltd, 129 Wilton Road,
London SW1V 1JZ
Telephone: +44 (0) 1135 210 042
Fax: 44 (0) 207 368 9301
Email: enquire@iqpc.co.uk

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