Agenda Day 1. Tuesday 12th October 2021 - Time Zone CET
12:00 pm - 12:40 pm
Keynote Panel: Finance Leaders as the Strategic Advisors to the Business – Reaching Potential to create world-class finance operations with end-to-end finance transformation
Lars Hölzer -
Head of Business Services & Digital,
Fresenius Kabi
Dr. Sanat Jeetun - Director Finance, CSL Behring Germany
- The changing crucial role and position of the CFO during the pandemic – Are finance leaders ready for the future?
- Planning to address market volatility and establishing long-term financial resilience across the business
- Creating finance excellence through GPO leadership, digitization and automation
- Leading the move towards data analytics and how to finally bridge the data readiness gap by digitizing data.
- The new SAP HANA world - lessons learned: getting down to what your finance process really needs
12:40 pm - 1:10 pm
CASE STUDY SESSION: Fast Track your Digital Transformation with a Process Centre of Excellence (CoE)
Kieran Coughlan -
Senior Solutions Engineer,
Nintex
1:10 pm - 1:40 pm
Create World-Class Transformation at Scale - Maersk Case Study
Saurabh Arora -
Global O2C Head,
A.P. Moller Maersk
- Striving for excellence: What worked and what hasn´t?
- Driving “multiples” and Scaling from one region across the world
- Delivering value to the business
1:40 pm - 2:20 pm
General Strategy Panel Discussion: Global E2E Processes and impact on Customer Experience - Delivering Value to the End Users and Customers
Anna Nowak -
GBS Director, Order-to-Cash Process Excellence,
Adidas
Lars Hölzer - Head of Business Services & Digital, Fresenius Kabi
Paula Wolff - Global Customer Experience Strategy Manager - Order-to-Cash, Bayer AG
Wojciech Tatys - Global Business Excellence & Transformation Lead, Discovery Inc
· Reaching customer demand to drive a competitive advantage for your business.
· Implementing a customer centric approach to drive continuous improvement
· How to measure CX in a B2B context? How to collect and act on Customer Feedback?
· Collaboration and process challenges faced by the Global Process Owner to drive a successful customer experience
· GPO Evolution: From Global Process Owner to Global Service Owner
2:20 pm - 3:00 pm
Content Break
Take advantage and connect with other attendees virtually. Compare challenges, ideas and plans with your peers and build your 02C community connections.
3:00 pm - 3:30 pm
CASE STUDY: How Electrolux are wiring a successful O2C strategy
Rina Pattani -
Account Director EMEA,
Highradius
Olga Szlachta - Global Finance Process Owner Order to Cash, Electrolux
3:30 pm - 4:00 pm
O2C Panel Discussion: E2E O2C Process Excellence - How to build a World Class global Cash Collection Operation
Saurabh Arora -
Global O2C Head,
A.P. Moller Maersk
Zahre Cinibulak , - O2C GPO for Credit, Collection and Dispute Management, Bayer AG
· What changed since the beginning of the pandemic: What did we learn? Are we ready for an unexpected global crash in future?
· How to rapidly install new habits and promote collaboration between teams
· Cash is king: The Importance of creating a cash culture throughout the organization
· Next level O2C Process Excellence
· Dealing with Customer Complaints and Disputes: How to optimize financial disputes?
· How do digitization and automation technologies like RPA and AI contribute to delivering a world-class order-to-cash
4:00 pm - 4:30 pm
Plan to Execute Panel Discussion: Drive real Added Value to your Business through Performance Management Reporting
Jürgen Wittland -
Senior Vice Record-to-Report,
Deutsche Telekom Services Europe SE
Andreas Tagkalakis - Advisor - Digital Finance Transformation, OMV
- Striving for excellence – driving more value, more insight and more information for your operative business
- Managing challenges in the dynamic environment
- Data to Insights - Effective data set up and fast access
- Achieve the best data quality trough optimize end-to-end plan to execute
- Data Analytics: How to leverage the analytics and where are the benefits of using AI/ML tools?
- Implementing a sustainable Master Data Management framework and how to differentiate between Data Management & Data Governance
4:30 pm - 5:10 pm
RTR Panel Discussion: Designing future of R2R - Key Steps to R2R best practice
Stefan Markov -
Delivery Lead at,
Cargotec
Dennis Mallon - Head of Record to Report (R2R)/ / Finance Operations, Zalando SE
- Reduce process inefficiencies and implement intelligent E2E automation of R2R
- Getting the team right – developing and promoting the champions to reinforce processes and best practice
- Customer centric process: Delivering value to the end users and customers
- Benefits of centralised audit and standardisation of audit process - Transformation from traditional month-end close to continuous accounting
- Designing fast closeouts: How to overcome challenges in closing calendar?
- Increased data quality and reduction of errors and redundancies
5:25 pm - 5:30 pm
Day 1 Conference Chairperson Closing Remarks
Sponsored by: SSON Analytics
